Hcbs Coordinator- Home and Community Based Services

4 weeks ago

Flagstaff, United States iCare Health Services LLC Full time

**HCBS Care Coordinator - Community and Home Based Services**

**About us**

iCare Health Services LLC is a healthcare company providing quality life-enhancing services to individuals and families in the State of Arizona since 2016. iCHS offers a unique combination of premier services such as day programs, behavioral health services, residential services, employment services, specialized habilitation services, and home and community-based social services to Arizona residents. Our program both support and empower adults and children with intellectual and developmental disabilities—as well as adults with mental health challenges. Partnering with them are their caregivers, professionals, and families to help them learn, grow, and thrive in the communities that they live in.

**JOB SUMMARY**:
Oversees the daily operating function of the organization operational management of our HCBS programs (Attendant Care, Habilitation, Homemaker, Respite and IDLA Services) by implementing the agency’s mission, vision, and values.

**Compensation**: $16.00 - $17.00/hr.

**Benefits**: Health Plans, Telehealth Primary Care, Vision, Dental, RX Coverage, Mental Health Counseling, STD, Life Insurance, Accident, Hospitalization and Catastrophic Coverage.

**Hours**: 8 am - 5 pm

**Status**: Fulltime: non-exempt

**Responsible for the Agency which includes**:

- Manage day-to-day operations of iCare Health Services HCBS program including organization and implementation of direct support professionals, person-centered planning for the members, and the implementation, retention, and maintenance of the members.
- Manage the implementation of program planning: monitor delivery of services and supports to ensure services are consistent, engaging, and relevant to the members served.
- Ensure all services quarterly reports are submitted to DDD on time - vTrack can help with this Responsible for the Employee which includes:

- Recruit, train, onboard, and manage new Direct Support Providers (DSP)
- Determine applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
- Assist with identifying and matching direct support providers to members, and provide ongoing supervision and training for DSPs
- Manage HCBS program staff members including performance evaluations, scheduling, and orientation
- Maintain accurate records on providers’ status and overall new provider management
- Ensure background central registry check is submitted and filed for every DSPs
- Ensure that staff maintain compliance regarding:**Article 9Prevention and SupportFingerprint ClearanceCPR & 1st AidDCW (1 &2)**:

- Ensuring staff providers are trained on the EVV clock in and out requirements - all HCBS DSPs are to clock in and out.
- Ensure all DSP providers completes their daily service documentation accurately, submits their timesheet on-time with parent/guardian’s signature and within designated time frames.
- _**Occasionally the HCBS Coordinator may need to fill-in and provide care for members if a shift cannot be filled as originally scheduled**_.
- Responsible for the Members which includes**:Responsible for interacting with and coordinating care for the families we serve, completing periodic check-in home visits - Supervisory visit required by DDD for the 5days, 30days, 60days (if needed), and 90 days home visits.**:

- Responsible for attending member quarterly PCSP team meetings (in person and/or virtually) and conducting service reviews; etc.
- Communicate with parents and/or providers regularly to ensure service objectives are being met
- Provide telephone, virtual and in person support as needed for members, families, and providers
- Demonstrate conflict resolution by handling complaints and/or concerns from families or providers.
- Maintain accurate records on member’ status and overall member management Review and submit incident reports as needed
- Focus on members growth and potential by ensuring reliable services are utilized
- Performs other related duties as assigned
- You will not be able to have your set schedule to work with members due to you being on call for other providers.

**Skills required for the position**:

- Must have at least six (6) months experience in conducting group or individual activities related to specific developmental, habilitative, or recreational programs.
- High School Diploma
- Experience supporting and interacting with individuals with developmental disabilities.
- Knowledge of various computer systems, particularly Excel and Word.
- The ability to work in partnership with other professionals, including case managers, medical staff, etc.
- Excellent verbal and written communication skills.
- Excellent organization skills and the ability to multi-task.
- Excellent time management skills
- Must have the ability to work independently and be self-directed.
- Must maintain professionalism at all times while representing the company
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