Transportation Branch Manager

Job Code:
- 2024:0403-008- Location:
- Greenbelt, MD- FT/PT Status:
- Full Time- Business Sector:
- Logistics Management- Provides overall management of Transportation Branch operations to include both Institutional and Project support functions. Manages workforce consisting of Unionized, Service Contract Act and Exempt personnel. Transportation Branch operations include: traffic management of inbound and outbound freight, to include domestic, international and hazardous materials shipping; vehicle maintenance garage operations; dispatch operations for on-site and local pickup and delivery of materials; management of an on-site taxi service; fleet management; motor pool vehicle fleet management; on-site move coordination services; on-site mail service center operations; import/export control and interior design staff. Provide direction and overall coordination of the Transportation Branch with TRAX and NASA Code 270 Management in support of Center customers.
- **Duties and Responsibilities**
- Ensures Traffic Management personnel effectively manage and coordinate the delivery of undamaged freight shipments within the expected costs and expected delivery dates to all domestic and international locations, as required.
- Monitor Dispatch Operations personnel to ensure freight pick-ups/deliveries, personnel shuttle/taxi transport, and reserved motor pool vehicles are dispatched to meet customer needs in the most optimal manner possible.
- Ensures vehicle maintenance operations are performed in accordance with all NASA and GSFC operational, environmental and safety guidelines and requirements.
- Monitors vehicle maintenance budget and notifies TRAX Program Management office and Government Resource Analysts when allocated funding is running low. Notifies Government Transportation Officer of repair estimates exceeding $5,000.
- Oversees garage workload, ensures periodic maintenance is performed correctly and within timeframe determined by NASA/GSFC requirements.
- Provides guidance to Export Control Office personnel on import or export related matters. Works in conjunction with NASA personnel (GSFC / HQ).
- Supervises Mail Services Center personnel and operations, interfaces with Code 271 Center Mail Manager.
- Provide supervision and oversight to the Interior Design Team personnel in support of GSFC Facilities Management Division personnel.
- Provide supervision and oversight to Move Coordinator and office moves contractor personnel.
- Prepares transportation statistical data, written reports, official responses, and memoranda in a timely manner.
- Presents monthly Transportation briefings to Code 270 management representatives that consist of accomplishments, challenges, and upcoming events.
- Manages personnel work schedules to ensure sufficient staffing is available to meet Contract requirements.
- Resolves customer grievances in a professional, timely and satisfactory manner.
- Manages internal personnel conflicts, arbitrates conflict fairly and in accordance with the collective bargaining agreement if applicable.
- Directs daily housekeeping duties to maintain clean, orderly, and safe working environments.
- Approve timesheets and personnel leave requests, maintain attendance records, and evaluate employee performance on a routine basis.
- Provides technical direction to personnel as needed.
- Monitors monthly performance metrics and addresses any performance deficiencies promptly.
- Maintain and update Transportation related Work Instructions and procedural documents.
- Maintain communications with TRAX Mechanical Engineer and Packer/Crater to ensure seamless operations and handoff of tasks between the sections.
- Provides guidance for NASA and GSFC program and project transportation requirements for space flight hardware and equipment.
- Monitor and ensure all personnel maintain necessary certifications and training required in the performance of their jobs.
- Schedules and conducts personnel training, as required (e.g., forklift training).
- Initiate and follow-up as necessary all employee disciplinary action.
- Provide leadership to Traffic Management personnel and Packer/Crater at Wallops Flight Facility.
- Maintain Hazardous Material Certifications for CFR 49, IMDG and IATA regulations.
- Provide regular and thorough status updates and information to the Program Management Office and direct Government counterparts.
- Analyzes all transportation branch areas to recommend innovations and process improvements that would enhance the performance, productivity, and safety of operations.
- Ensures all branch operations are in compliance with current Federal and State laws and regulations as well as all NASA and GSFC policies and procedures.
- Is a contributing member of the TRAX ISO 14001 Environmental Management Team.

**Qualifications**:
**Required Skills and Qualifications**
- Bachelor’s degree in Business Management, Engineering, Logistics or Transportation related discipline.
- Eight years of progressi