Brickell Miami Fine Jewelry Customer Service
1 month ago
**BRICKELL: Fine Jewelry Customer Service Associate**
**Location**: BRICKELL AVE: 1000 BRICKELL AVE MIAMI
**Job Type**: Full-time
We are currently seeking a mature, worldly individual to join our team as a **Fine Jewelry Customer Service Associate in our front office showroom**. This role is pivotal in maintaining our reputation for excellence, as you will be the first point of contact for our esteemed customers.
**Jewelry Experience is a plus but not required - we will train.**
**HOURS: Monday-Friday 10:30 am to 5:30 pm**
**Key Responsibilities**:
**Coordinate Daily Operations**: Efficiently manage the daily workflow of the showroom to ensure a seamless customer experience.
- **Answer Busy Incoming Phone Lines**: Handle incoming calls with professionalism, providing information and redirecting queries as necessary.
- **Record and Track Incoming Phone Calls**: Maintain a log of phone interactions to ensure follow-ups and continuity in customer service.
- **Greet and Assist all Office Guests**: Welcome guests with warmth and professionalism, ensuring their needs are addressed promptly.
- **Maintain a Clean and Pleasant Waiting Area**: Oversee the upkeep of the showroom, ensuring a tidy and welcoming environment for all guests.
- **Document and Schedule Meetings**: Organize and maintain a schedule of appointments and meetings.
- **Monitor Cameras and Door Access**: Ensure the security of the showroom by monitoring surveillance equipment and managing access to the premises.
**Qualifications**:
- Excellent communication skills, with fluency in English.
- Proven experience in customer service, preferably in a luxury retail environment.
- A professional demeanor, with an ability to portray patience, understanding, and approachability.
- Strong organizational skills and attention to detail. Ability to multitask and handle a fast-paced environment.
**BACKGROUND CHECK MANDATORY
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Miami, United States Dover Jewelry & Antiques Inc Full timeJob DescriptionJob DescriptionBRICKELL: Fine Jewelry Customer Service AssociateLocation: BRICKELL AVE: 1000 BRICKELL AVE MIAMIJob Type: Full-time We are currently seeking a mature, worldly individual to join our team as a Fine Jewelry Customer Service Associate in our front office showroom. This role is pivotal in maintaining our reputation for excellence,...
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Miami, United States Dover Jewelry & Antiques Inc Full timeJob DescriptionJob DescriptionBRICKELL: Fine Jewelry Customer Service AssociateLocation: BRICKELL AVE: 1000 BRICKELL AVE MIAMIJob Type: Full-timeWe are currently seeking a mature, worldly individual to join our team as a Fine Jewelry Customer Service Associate in our front office showroom. This role is pivotal in maintaining our reputation for excellence, as...
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