Sales and Customer Service Team Member for An

3 weeks ago


Midlothian, United States GreenPod Coffee Packing Full time

Guide Roasting Company is bringing a groundbreaking product to the specialty coffee industry through GreenPod Coffee Packing. We recently launched a fully compostable K-Cup® that drastically changes the single-use pod market as we know it today. We offer co-packing services of GreenPods for other small businesses, allowing craft coffee roasters across the country to offer a fully sustainable, compostable K-Cup for their own coffee. Becoming part of our team means you'll be involved with a cutting-edge product as we work with other businesses and countries to develop the best compostable pod through this patented technology.

We are looking for additional help with sales for both GreenPod and Guide Roasting Company. As well as customer support and order management using our CRM software. This could be a full-time position, or multiple part-time positions.

**Available positions**:
**Sale Responsibilities**
- Learn the story behind the business, as well as our products and services
- Use our CRM software, Active Campaign, to track lead progress
- Visit local clients to demo and sample our products
- Lead sales calls and meetings with potential clients.
- Potential for trade show travel

**Sales Skills**
- Outgoing personality that enjoys talking and engaging with others
- Use Google Meeting to lead sales calls and presentations with potential clients
- Some previous experience in sales, customer service, or communications is required

**Customer Service and Order Management Responsibilities**
- Use our CRM software, Active Campaign, to track customer orders
- Coordinate customer orders with the production team to maintain accuracy through our order process
- Work closely with the owners and production team as we grow.

**Customer Service and Order Management Skills**
- Outgoing personality that enjoys talking and engaging with others
- Use Google Meeting to lead sales calls and presentations with potential clients
- Some previous experience in sales, customer service, or communications is required

**Job Types**: Full-time, Part-time

Pay: $15.00 - $25.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- 401(k) 3% Match
- Employee discount
- Mileage reimbursement
- Opportunities for advancement
- Paid time off
- Paid training
- Travel reimbursement

Compensation package:

- Bonus opportunities
- Holiday pay

Schedule:

- Day shift
- Monday to Friday
- No nights

**Experience**:

- Customer Service or Sales: 1 year (required)

Shift availability:

- Day Shift (required)

Ability to Relocate:

- Midlothian, VA 23112: Relocate before starting work (required)

Work Location: In person


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