Lead Associate for @hairqueeen la
3 weeks ago
Job Summary: We are seeking a highly motivated and experienced Lead Associate to join our team. As a Lead Associate, you will be responsible for providing exceptional customer service, driving sales, and leading a team of associates. This is a dynamic role that requires strong leadership skills, technical sales knowledge, and a passion for delivering an outstanding customer experience. Duties: - Provide excellent customer service by greeting and assisting customers in a friendly and professional manner - Lead and motivate a team of associates to achieve sales targets and deliver exceptional customer service - Demonstrate expert knowledge of products and services to effectively assist customers with their purchasing decisions - Upsell and cross-sell products to maximize sales opportunities - Maintain a clean and organized store environment - Process transactions accurately and efficiently using point-of-sale systems - Handle customer inquiries, complaints, and returns in a timely and professional manner - Stay up-to-date with product knowledge, industry trends, and competitive offerings - Assist with inventory management, including receiving and stocking merchandise Experience: - Previous experience in technical sales, retail sales, or customer service is required - Bilingual proficiency is preferred - Strong communication skills with the ability to effectively interact with customers and team members - Proven track record of meeting or exceeding sales targets - Knowledge of wireless products, electronics, or jewelry is a plus - Ability to multitask in a fast-paced environment while maintaining attention to detail - Excellent phone etiquette and interpersonal skills We offer competitive pay rates and opportunities for career advancement within our organization. If you are passionate about delivering exceptional customer service, have a strong sales background, and enjoy leading a team, we would love to hear from you. Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Pay: $18.00 - $23.00 per hour
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Ability to Relocate:
- Los Angeles, CA 90036: Relocate before starting work (required)
Work Location: In person
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