Performance Improvement Specialist
1 week ago
Company Overview:
We are a premier pediatric specialty, research, and academic teaching hospital with a medical and research partnership with Massachusetts General Hospital. It is the world’s leading center for pediatric burn care and is the only American Burn Association (ABA) exclusively pediatric verified burn center in New England and New York.
- The Boston Shriners Hospital is one of four pediatric burn specialty hospitals in Shriners Children’s health system and provide comprehensive care for cleft lip, cleft lep palate and other craniofacial anomalies, with a multidisciplinary care team.
Job Overview:
The Performance Improvement Specialist helps to ensure that care is delivered safe, timely, effective, equitable and patient centered.
The position supports the Performance Improvement/Quality department, hospital staff, leadership, and medical staff by identifying and facilitating process improvement and safety opportunities.
In this position, you will have the opportunity to facilitate implementation of evidence-based practices by performing data extraction and analysis and Performance Improvement methodologies.
Actively lead and participate in the planning, implementation and evaluation of quality and safety programs. In addition, you'll facilitate improvement of outcomes relevant to environment and patient safety, patient satisfaction and clinical quality.
**Responsibilities**:
The Performance Improvement Specialist supports hospital staff and leadership by identifying and facilitating process improvement and safety opportunities. Facilitates implementation of evidence based practices by performing data extraction and analysis and using performance improvement methodologies.
- Actively leads and participates in the planning, implementation, and evaluation of quality and safety programs.
- Facilitates improvement of outcomes relevant to environment and patient safety, patient satisfaction, and clinical quality.
- Serves as resource and expert in performance improvement methodologies as needed. Develops education content as well as support training and mentor staff in performance improvement and safety activities.
- Assesses and facilitates systems and/or processes to ensure that care delivered is safe, timely, effective, efficient, equitable, and patient centered. Promotes and supports hospital safety culture.
- Provides project management support for a variety of quality and performance measurement initiatives throughout the hospital, such as patient satisfaction survey programs, data analysis, policy and procedures, safety reports and reporting for operational/clinical departments, internal benchmark efforts, 'quality of care' and clinical outcome performance tracking, and measurement support for patient safety improvement efforts.
Qualifications:
Bachelor’s Degree in a health related discipline, public health, healthcare administration, or business administration. 3-5 years’ experience in Performance Improvement, Risk Management/Safety.
- Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace._
- Shriners Children’s values diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._
- In accordance with local and system policies, all SHC employees must be fully vaccinated for COVID-19 to be eligible for hire._
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