911 Telecommunicator

TRI-COM Central Dispatch is a multi-jurisdictional 9-1-1 dispatch center located in St Charles, Illinois. We receive 9-1-1 calls and dispatch police, fire and emergency medical calls. Duties involve answering 9-1-1 calls, transmitting vital information to emergency personnel via the radio, relaying information via a computer-aided dispatch terminal, and answering administrative and non-emergency lines.

**Applicants must meet the following minimum requirements**:

- Minimum age requirement of 18 years old
- Education and experience equivalent to a high school diploma
- Ability to speak clear, articulate English
- Full range of hearing in both ears
- Type accurately with a speed of at least 40 WPM

**(typing test must be passed in order to proceed with process)**

The position supports a 24 hour, 7 day a week operation and applicants must have the desire and ability to work any shift, including weekends and holidays.

**Desirable qualifications**:

- Previous experience in public-safety dispatching
- Multi-line telephone equipment
- Fast paced, computerized customer service experience
- Flexibility, split ear and multi-tasking are paramount

Applicants must successfully pass a keystroke/typing test, simulation testing, and an oral board interview. After placement on the eligibility list, applicants will take a polygraph test, extensive background investigation, criminal history check, psychological evaluation, physical exam, and drug test.

**Benefits**:

- Current Starting Salary: $61,106
- Group Health/Dental insurance
- Life insurance
- IMRF pension
- Holiday, Personal, and Vacation Time
- Represented by Metropolitan Alliance of Police (MAP)

**Experienced 9-1-1 Telecommunicators**

If you are an experienced 9-1-1 Telecommunicator, you may be eligible to start at a higher pay rate. This is dependent on a review of your experience and qualifications.

Current Salary Range: $61,106 to $84,869

**How to Apply**:
Applications are available at:
Pay: $61,106.00 - $84,869.00 per year

**Benefits**:

- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance

Application Question(s):
**Education**:

- High school or equivalent (required)

Work Location: In person