Automotive Service Manager Up to $100k
3 days ago
**Company Description** Christian Brothers Automotive**
**Benefits**:
- **Up To $100K Annually + Performance Based Commission**
- ** Closed Every Weekend To Spend Time With Family & Friends**:
- ** Paid Vacation & Paid Holidays**:
- ** Healthcare Benefits Available**:
- ** Matching Retirement Plans**:
- ** On-Going Training & Career Advancement**:
- ** Continuous Training Available Through The CBA Flywheel Learning System**:
- ** Chaplin Care Support Available**:
- ** Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar**:
- ** Weekly Lunches**
**Job Description** Job Title**:
Automotive Service Manager
**Location**:
1650 N. Neltnor Blvd.
West Chicago, IL 60185
**Job Overview**:
As a Service Manager with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Our Service Managers have the responsibility of taking our customer through the entire repair process, keeping them informed on the status of their vehicle and ensuring their satisfaction before they leave our facility.
The Service Manager has responsibility and authority for all aspects of the daily operation of the business. Responsibilities include but are not limited to sales activities, staff management, quality of work, customer satisfaction, revenue, profit margin, and other documented goals as assigned by the Owner. All office and shop personnel report directly to the Service Manager.
**Responsibilities include, but are not limited to**:
- Manage office and shop personnel and daily operations
- Follow and enforce all company policies and procedures as outlined in the current Employee Handbook
- Take necessary corrective and/or disciplinary action for employee non-compliance
- Ensure quality of work, attitude and performance meets or exceeds customer satisfaction goals
- Direct the smooth, orderly and organized operation of the store
- Maintain a personal positive attitude and positive communications at all times
- Develop customer estimates and work orders. Direct Service Writer's development of customer estimates and work orders. Assign work orders to the technicians
- Ensure selection of quality parts
- Ensure target margins are achieved
- Open and close stores on a daily basis
- Perform daily accounting closing and balancing procedures
- Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Owners
- Ensure all equipment is fully operational and in good working order.
- Ensure technicians have the resources needed to do their job
- Serve as the primary communications interface to the customers, before, during and after service
- Greet every customer that enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect
- Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
- Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity
- Act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity
- Other duties may be assigned
**Qualifications** Qualifications**:
- Experienced in building cohesive communication and trust amongst the team of an Automotive repair facility
- Experience in identifying and improving the elements that stimulate growth in an automotive repair facility
- Experience in developing/ training and leading a guest service team to improve the guest experience
- Experience in building relationships with technicians and developing them through coaching and accountability
- Experience in creating, developing and maintaining relationships with current and new guest, including business relationships with fleet owners.
- Experience in the mechanical systems of multiple vehicle makes/models, the parts required, and the selection of quality parts at a good price.
- 5 years work experience in Automotive Customer Service & Service Sales
- Supervisory or Management experience in the Automotive Industry
- Graduation from an industry recognized service training program preferred by not required
- ASE Service Consultant certification or equivalent experience a plus
- Current driver’s licenses
- Driving record acceptable to our current insurance carrier
**Physical Requirements**:
- Being on your feet for the majority of the workday (standing, walking, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Driving manual transmission vehicles
- Keeping a brisk work pace in a high-volume environment
- Using a keyboard and mouse several times daily
- Using a standard handset phone several times daily
**Additional Informati
-
Automotive Service Advisor
4 weeks ago
West Chicago, United States Christian Brothers Automotive Full timeJob DescriptionJob DescriptionCompany DescriptionChristian Brothers AutomotiveWe Offer:*Annual compensation plan up to $75k for the most skilled Service AdvisorLocal Owner - Onsite DailyPaid Vacations and HolidaysWeekly Lunches ProvidedEmployee Appreciation EventsOngoing Training & Career DevelopmentClosed Weekends To Spend Time With Family &...
-
Automotive Service Advisor
2 weeks ago
West Chicago, Illinois, United States Christian Brothers Automotive Full timeJob Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our...
-
Automotive Sales Manager
2 weeks ago
Chicago, United States Murgado Automotive Group Full timeMurgado Automotive Group is a premier automotive dealership group dedicated to providing exceptional service and top-quality vehicles to our valued customers. With a commitment to excellence and a passion for automotive innovation, we represent some of the world's most prestigious brands. We are currently seeking a dynamic and experienced Automotive Sales...
-
Automotive Finance Manager
3 weeks ago
Chicago, United States Murgado Automotive Group Full timeVolkswagen of Downtown Chicago, a proud member of the esteemed Murgado Automotive Group, is synonymous with excellence in the automotive industry. Representing the iconic Volkswagen brand, we are dedicated to providing exceptional service and unforgettable experiences to our valued customers. Volkswagen of Downtown Chicago is currently seeking a dynamic and...
-
Automotive Service Manager
5 days ago
Chicago, United States South Oak Chrysler Dodge Jeep Ram Full time'''Job Overview: **Responsibilities**: - Report to service director daily on assigned tasks - Manage and supervise a team of automotive technicians and service advisors - Schedule and assign work to technicians, ensuring efficient workflow - Provide guidance and support to technicians, assisting with complex repairs when necessary - Monitor technician...
-
Automotive Service Writer
1 month ago
Chicago, United States Ogden Automotive Center Full timeJob DescriptionJob DescriptionMust be good with computers, friendly with customers, have at least 5 year's experience in the automotive industry. On the job training will be provided.Company DescriptionEstablished in 1992 Ogden Automotive Center has been servicing local residents and businesses for over 30 years. We have 8 service bays and provide all...
-
Automotive Service Writer
4 weeks ago
Chicago, United States Ogden Automotive Center Full timeJob DescriptionJob DescriptionMust be good with computers, friendly with customers, have at least 5 year's experience in the automotive industry. On the job training will be provided.Company DescriptionEstablished in 1992 Ogden Automotive Center has been servicing local residents and businesses for over 30 years. We have 8 service bays and provide all...
-
Automotive Service Writer
3 weeks ago
West Bridgewater, United States KNB Auto Service Center, Inc. Full timeJob Overview: **Duties**: - Communicate with customers to understand their vehicle service needs - Schedule service appointments and follow up with customers - Provide accurate estimates for repairs and services - Coordinate with service technicians to ensure timely completion of work - Update customers on the status of their vehicles during the service...
-
Automotive Service Advisor
5 days ago
West Jordan, United States Promotive Full timeJob DescriptionJob Descriptionutomotive Service Advisor5+ Years Experience Required$60K Base Salary plus CommissionEarning Potential 100k PlusMonday through Saturday (5 Days per Week)Excellent BenefitsFamily owned and operated in the West Jordan UT and have been in business since 1977 is looking for an Experienced Service Advisor. Understanding the...
-
Automotive Service Advisor
5 days ago
West Valley City, United States Promotive Full timeJob DescriptionJob DescriptionAutomotive Service Advisor5+ Years Experience Required$60K Base Salary plus CommissionEarning Potential 100k PlusMonday - Saturday (5 Day Work Week)Excellent BenefitsFamily owned and operated in the West Valley, UT and have been in business since 1977 is looking for an Experienced Service Advisor. Understanding the importance of...
-
Automotive Technical Service Manager
4 weeks ago
Chicago, United States Monro Muffler Brake Full time**Automotive Technical Service Manager** * Chicago, IL, USA * Full-time **Company Description** **Monro, Inc.** Monro, Inc. is one of the nations largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most...
-
Automotive Service Manager
3 weeks ago
Chicago, United States South Oak Chrysler Dodge Jeep Ram Full timeJob Overview: **Responsibilities**: - 95K - 135K+ - Oversee the daily operations of the service department - Manage and mentor a team of service technicians and advisors - Schedule and delegate work assignments to technicians for efficient workflow - Provide technical guidance and support to technicians, especially on complex repairs - Monitor and evaluate...
-
West Chicago, United States Belle Tire Full timeBelle Tire was established over 100 years ago with the belief that customer satisfaction must always be the bottom line. As a family owned company with over 175 retail locations and over 3000 employees in Michigan, Indiana, Illinois and Ohio, we give our neighbors peace of mind and trust that we will get them back on the road fast and affordably. Belle Tire...
-
Automotive Assistant Service Manager
7 days ago
West Islip, United States Automotive Technology of West Islip Full timeRARE OPPORTUNITY OPENING for an Automotive Service Assistant Manager. *60k yearly Base salary plus incentive bonus *In business since 1996 *State of the art equipment (Including two technical information systems) *Digital workflow using industry leading “Tekmetric” management program *Knowledgeable & friendly coworkers *Outstanding neighborhood *5 star...
-
Automotive Service Advisor Empire Chrysler Jeep
3 weeks ago
West Islip, United States Empire Automotive Group Full time**Automotive Service Advisor** Our brand-new service facility is going to be a showstopper, and we are looking for an experienced service advisor to join our team. Our beautiful new facility includes a service drive-through with state-of-art equipment, a new efficient shop that increases productivity and a spacious up-to-date customer waiting room including...
-
Automotive Service Manager
2 weeks ago
West Columbia, South Carolina, United States Grimaud Enterprises, Inc. Full timeWE ARE HIRING TOP NOTCH AUTOMOTIVE MANAGERS (Columbia, SC)WE'RE GROWING AND EXPANDING. WE NEED TO HIRE NOW We are looking for EXPERIENCED, HONEST, HARD WORKING, and DEPENDABLE automotive managers. We believe in fixing vehicles right the first time ... We only recommend services and repairs that need to be done ... We believe the customer should be more...
-
Automotive Technical Service Manager
4 weeks ago
West Palm Beach, United States Monro Muffler Brake Full time**Automotive Technical Service Manager** * Royal Palm Beach, FL, USA * Full-time * Department: District 91 **Company Description** Tire Choice Auto Service Center is your one-stop shop for the highest quality tires and full automotive service & repairs. Our service facilities are state-of-the-art and we hire the best, highly trained professionals to do the...
-
Automotive Service Manager
2 weeks ago
West Palm Beach, United States Napleton Florida Full timeThe Ed Napleton Automotive Group is looking for our next future **Automotive Service Manager l**ocated at one of our five Florida locations. The **Automotive Service Manager** is the leader of the Service Department within Napleton’s dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and...
-
Automotive Service Manager
4 weeks ago
Chicago, United States AAMCO Transmissions and Total Car Care Full timeJob DescriptionJob DescriptionWe are looking for an experienced sales representative for a Center Sales Manager opportunity right in the Chicago area! We are a well established company with over 50 years of experience within the Automotive Industry. SUMMARY:Provides quality customer service to customers through the proper usage of all sales procedures....
-
Automotive Service Manager
3 weeks ago
Chicago, United States AAMCO Transmissions and Total Car Care Full timeJob DescriptionJob DescriptionWe are looking for an experienced sales representative for a Center Sales Manager opportunity right in the Chicago area! We are a well established company with over 50 years of experience within the Automotive Industry. SUMMARY:Provides quality customer service to customers through the proper usage of all sales procedures....
