Team Member

3 weeks ago

Hammond, United States Culver's Full time

JOB SUMMARYProvides personalized, exceptional guest service ensuring that every guest who chooses Culver’s® leaves happy.

ESSENTIAL FUNCTIONS
- Consistently provides excellent guest service and hospitality.
- Demonstrates proper personal hygiene and food safety practices consistently.
- Maintains a neat, well-groomed uniformed appearance.
- Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
- Assists guests with product knowledge and promotional information upon request accurately.
- Follows company safety standards at all times and looks out for the safety of other team members and guests.
- Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
- Handles guest comments promptly and courteously.
- Performs primary position responsibilities timely and accurately.
- Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
- Performs back-up support accurately and timely after secondary responsibilities are accomplished.
- Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
- Answers the telephone courteously and professionally, within three rings.
- Prepares quality products while maintaining: portion control and presentation within service goal times.
- Attends all team member meetings.

QUALIFICATIONS
- Flexible schedule
- Reading and writing skills required
- Communicates with guests, team and management
- Maintains a sense of urgency
- Demonstrates trained food safety knowledge

PHYSICAL ABILITIES
- Stand Constantly
- Walk Constantly
- Sit Occasionally
- Handling Constantly
- Lift / carry 10 lbs or less Constantly
- Lift / carry 11-20 lbs Constantly
- Lift / carry 21-50 lbs Frequently
- Lift / carry 51-100 lbs Occasionally

TEAM MEMBER PERFORMANCE SUCCESS FACTORS
- **COMMUNICATION**: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
- **CHANGE MANAGEMENT**: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
- **DECISION MAKING & PROBLEM SOLVING**: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
- **INNOVATION &CREATIVITY**: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
- **PLANNING**: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
- **COOPERATION**: Supports fellow team members and is cooperative in providing excellent guest service.
- **QUALITY OF WORK**: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
- **ACCOUNTABILITY**: Delivers results on time and at the quality level promised. Is punctual and ready to bgin work assignments. Delivers quality work product using resources and time allocated.

**Job Types**: Full-time, Part-time

Pay: From $12.00 per hour

**Benefits**:

- Employee discount
- Flexible schedule

Restaurant type:

- Fast casual restaurant
- Quick service & fast food restaurant

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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