Medical Receptionist

2 months ago


Santa Barbara, United States Santa Barbara Skin Care Full time

Duties and Responsibilities: Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepares necessary patient paperwork prior to patient’s appointment. Verifies insurance eligibility and verifies prior authorization. Responsible for keeping the reception area clean and organized. Recording and collecting patient copays and/or balances at check in/out. Protects patients’ rights by maintaining confidentiality of personal and financial information. Follows company policies and procedures. Contributes as a team player. Demonstrates superior customer service skills. Communicates with patients, visitors, providers and team members in a courteous, professional, cooperative and mature manner.

Qualifications: High school diploma or GED. Minimum of one-year experience in customer service setting, preferably six months’ receptionist experience in a health care setting. Strong customer service skills. General understanding of HIPAA guidelines, exceptional multi-tasker, excellent phone skills, and energetic.

Pay: $21.50 - $22.50 per hour

Expected hours: 38 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Clinic
- Outpatient

Medical specialties:

- Dermatology

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Computer skills: 1 year (preferred)

Work Location: In person



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