Directt Hire ISO Quality Manager
2 weeks ago
**Responsibilities**:
- Communication to customers regarding specifications, quality trends, quality
evaluations, and complaints.
- Coordinate technical questions regarding product functionality, design, quality, etc.
with assigned Silicone customers.
- Follow-up with internal departments to obtain and share technical information.
- Facilitate the development of silicone coated products for Release customers.
- Propose and implement new product concepts by designing and running
manufacturing trials.
- Transfer defined customer quality parameters into production relevant parameters
and test plans.
- Monitor product quality to make sure customer’s requirements are consistently met.
- Assist Sales in selling and marketing raw base, substrates and coated products to
Release customers.
- Evaluate customer needs with Sales and help determine product fits.
- Conduit for communication of customer needs and requirements to organization.
- Issue and communicate Non-conformance reports.
- Coordinate customer quality claims and investigations.
- Act as liaison between company and customer on quality issues and performance
requirements.
- Communicate investigation efforts, resolutions and corrective actions to customers.
- Determine cost impact of requested customer changes (i.e. product design,
converting demands)
- Attend trade shows to remain updated on market developments, as needed.
- Formulates and maintains quality objectives complementary to corporate policies
and goals.
- Maintain ISO standards, Lead ISO Audit, and Chair Customer audits
- Interprets quality philosophy to key personnel in organization.
- Develops and initiates standards and methods for inspection, testing, and evaluation.
- Plans and oversees the analysis, inspection, design, test, and/or integration to
assure the quality of assigned product or component.
- Performs quality engineering reviews of design documentation for compliance
with stated requirements, including vendor quality manuals and company quality
records.
- Applies statistical process control (SPC) methods for analyzing data to evaluate
the current process and process changes.
- Reviews all data obtained during all quality control and quality assurance
activities to ensure consistency with company policies and procedures.
- Develops new approaches to solve problems identified during quality activities.
- Keeps management team abreast of significant issues or developments
identified during quality activities and actions being taken to improve the
situation.
- Prepares and presents technical and program information to the management
team.
- Directs workers engaged in inspection and testing activities to ensure
continuous control over materials, facilities, and products.
- Maintains a working knowledge of government and industry quality codes and
standards.
- Plays active role on quality management teams within organization.
- Designs and implements quality training programs to key personnel in
conjunction with managers.
- Investigates and adjusts customer complaints regarding quality.
- COA’s/COC’s are processed properly for customer requirements.
- Oversee the safety meetings, ensuring that safety precautions take place.
**Requirements**:
- 5 years of equivalent experience
- Demonstrates attention to detail
- Gathers and analyzes information skillfully
- Must be reliable and on-time on a regular basis
- Responds to management direction
- Takes responsibility for one’s actions
- Prioritizes and plans work activities
- Responds promptly to customer needs
- Presents numerical data effectively
- Communicates changes effectively
- Demonstrates accuracy and thoroughness
- Adapts to changes in the work environment
- Looks for ways to improve and promote quality
- Strives to increase productivity
- Observes safety and security procedures
Pay: $85,000.00 - $105,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
**Experience**:
- ISO program: 5 years (required)
- Paper and Film Products: 5 years (preferred)
- Quality Manager: 5 years (required)
Work Location: In person
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