Walmart Deli Associate

**Deli/Bakery Team Associate**

This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.

**Essential Functions**:

- A n individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation._

Maintains area of responsibility (for example, Fresh) by following company policies and procedures for preparing, handling, packaging, labeling, and storing food; operating and sanitizing food-related equipment; stocking and displaying/merchandising food products; maintaining and cleaning the area (for example, windows, mirrors, display cases, food-related equipment, and coolers) according to food safety and compliance regulations; and reporting issues or concerns to leadership as needed.

Provides customer service by identifying customer needs; recognizing and understanding customer traffic patterns; assisting with purchasing decisions; locating merchandise; providing product knowledge; resolving customer issues and concerns; promoting department products and s ervices; and maintaining a safe shopping environment.

Prepares merchandise based on daily production needs by operating department equipment (for example, oven, fryer, slicers); preparing products based on customer specifications; ensuring merchandise is properly measured and stored; following formulas and baking instructions; following g uidelines for wrapping, dating, labeling, and storing merchandise; and ensuring list of ingredients and sell-by dates are visible and accurate.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and r ecommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

**Competencies**:

- An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position._

Food - Handles, stores, cooks, and cleans food in safe and correct ways. Informs customers about food items when asked to do so. Prepares, takes, and fills orders for food items in a timely manner. Observes and reports complaints and problems with food products, services, and work areas. Uses food equipment and supplies in safe and correct ways, and cleans and logs them after each use.

Customer/Member Centered: Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools, technology) at the right time in order to resolve customer/member requests.

Adaptability: Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback. Learns and adapts to digital systems, strategies, and processes using different digital tools to complete essential job f unctions.

Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.

Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order t o carry out work as required.

Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right i nformation to associates and leaders when they need it. Communicates in a respectful and professional manner.

Execution and Results: Get Results - Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.

Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.

**Physical Activities**:

- T he following physical activities are necessary to perform one or more essential functions of this position._

O bserves associate, customer, or supplier behavior.

Moves up and down a ladder.

Communicates effectively in person or by using telecommunications equipment.

Published On 03/02/2020 This job description supersedes all prior descriptions Page 1 of 3
WMFH12248

**Deli/Bakery Team Associate**

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