Customer Service Representative

2 weeks ago

Glen Mills, United States LaFrance Corp Full time

**WHO WE ARE**

LaFrance Corp is a worldwide leader in the manufacturing of three-dimensional corporate logos, branding solutions, image enhancement, and electronics plastic enclosures. Our customer base consists of various global industry leaders in consumer and professional products; including but not limited to; sports equipment, audio, automotive, motorcycles, appliances, mobile devices and eyewear. We support our customers in promoting their corporate image through innovative materials and designs for manufacturing solutions. LaFrance Corp is a privately owned business founded in 1946. Our corporate headquarters is located in Concordville, Delaware County, PA. LaFrance Corp is a creative work community with a strong corporate culture and fundamental core values such as Family, Teamwork, Use of the Creative Process, Respect for our Roots, Love of Technical Challenges, Honest and Fair, and Home-Grown Management.

**The Customer Service Role**

The Customer Services Representative works with the Account Teams and the Customer to provide on-time manufacture and delivery of branding products.

Detailed responsibilities include:

- Communicates effectively with customers regarding status and details of orders
- Creates, edits, and acknowledges sales orders both manually and via electronic portals; Identify special requirements and communicate them to the Production planning team
- Creates, edits, and maintains customer and part specific master data including Customer billing and ship-to information, customer part number cross references, customer pricing
- Capable of resolving customer issues through various communication channels
- Communicate and coordinate with internal team members to support excellent performance for our customers
- Maintain accurate records of customer interactions

**Requirements**:

- 5+ years of customer service experience in a manufacturing environment
- Associate’s or Bachelor’s Degree
- Excellent organizational and time management skills
- Strong written and verbal communication skills
- Advanced experience with Microsoft Excel, including pivot tables and lookup functions
- Detail-oriented individual
- Must quickly learn and be comfortable navigating customer web portals
- Must be very professional and well-spoken over the phone
- Passion for learning and creating results
- Eager to be a major contributor to a championship team’s success
- Love of challenges
- Respect for all employees as family members
- Commitment to support our Corporation in living our Core Values

Benefits include medical, dental, vision, life and disability insurance, tuition reimbursement, accrued paid time off, 401K Plan, and a fitness center on the premises.

Pay: $24.03 - $26.44 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
- Work from home

Experience level:

- 5 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- Hybrid work
- Office

Ability to Relocate:

- Glen Mills, PA 19342: Relocate before starting work (required)

Work Location: Hybrid remote in Glen Mills, PA 19342

  • Customer Service Representative

    4 weeks ago

    Glen Mills, United States LaFrance Corp Full time

    **WHO WE ARE** LaFrance Corp is a worldwide leader in the manufacturing of three-dimensional corporate logos, branding solutions, image enhancement, and electronics plastic enclosures. Our customer base consists of various global industry leaders in consumer and professional products; including but not limited to; sports equipment, audio, automotive,...

  • Customer Service Representative

    4 weeks ago

    Owings Mills, United States Serene Marketing Inc. Full time

    About Us: Serene Marketing is a dynamic and innovative company dedicated to providing exceptional customer service and sales support on behalf of our valued clients. We pride ourselves on our commitment to excellence, fostering a culture of continuous learning, and maintaining a positive, customer-centric attitude. We are currently seeking a motivated and...

  • Patient Service Representative

    2 months ago

    Glen Mills, United States Healthcare Outcomes Performance Company Full time

    Promptly greets and acknowledges patients. Informs M - As and Providers of the patient's arrival. Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed. Ins Patient, Representative, Service, Customer Service, Insurance, Healthcare, Medical, Retail

  • Patient Service Representative

    1 week ago

    Glen Mills, United States Healthcare Outcomes Performance Company Full time

    Promptly greets and acknowledges patients. Informs Aides and Providers of the patient's arrival. Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed. Inst Patient, Representative, Service, Customer Service, Insurance, Healthcare, Medical, Retail

  • Customer Service Representative

    4 weeks ago

    Owings Mills, United States U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    4 weeks ago

    Evans Mills, United States U-Haul Full time

    Location: 26470 US Rte 11, Evans Mills, New York 13637 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    4 weeks ago

    Evans Mills, United States U-Haul Full time

    Location: 26470 US Rte 11, Evans Mills, New York 13637 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Junior Customer Service Representative

    3 weeks ago

    Owings Mills, United States Worldwide Enterprises Full time

    Job DescriptionJob DescriptionWorldwide Promotions is currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced marketing and sales industry to join our team.Junior Customer Service Representative Job Summary: This entry-level position is responsible for serving as a customer service and...

  • Customer Service Representative

    1 month ago

    Owings Mills, United States Absolute Staffing & Consulting Solutions Full time

    Job DescriptionJob DescriptionJob Description: Must reside in Maryland or Virginia to apply - Remote We are looking for dynamic, hard working professionals ready to grow with us. English and Bilingual positions are available. Working with us means applying a passion for meaningful work on the leading issues of our day. Smart, compassionate, and innovative,...

  • Customer Service Representative

    4 weeks ago

    Owings Mills, United States Absolute Staffing & Consulting Solutions Full time

    Job DescriptionJob DescriptionJob Description: Must reside in Maryland or Virginia to apply - Remote We are looking for dynamic, hard working professionals ready to grow with us. English and Bilingual positions are available. Working with us means applying a passion for meaningful work on the leading issues of our day. Smart, compassionate, and innovative,...

  • Customer Service Representative

    3 weeks ago

    Glen Arm, United States Donna Ingrassia - State Farm Agency Full time

    Job DescriptionJob DescriptionDonna Ingrassia's - State Farm Agency, located in Glen Arm, MD is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the...

  • Customer Service and Sales Representative

    4 weeks ago

    Owings Mills, United States Core 9 Concepts Full time

    Job DescriptionJob DescriptionAt Core 9 Concepts, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...

  • Customer Service and Sales Representative

    2 weeks ago

    Owings Mills, United States Core 9 Concepts Full time

    Job DescriptionJob DescriptionAt Core 9 Concepts, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...

  • Customer Service Representative

    2 weeks ago

    Owings Mills, Maryland, United States Consolidated Business Services, LLC Full time

    Location Owings Mills, MD Baltimore based dealer seeks experienced Customer Service Representative. The position requires at least 2 years dealer experience. The ideal candidate will be a team player, deadline oriented and work well with an aggressive, busy team. Must have excellent customer relation skills. CORE experience a strong plus, but will train on...

  • Customer Service Representative

    2 weeks ago

    Owings Mills, United States Consolidated Business Services, LLC Full time

    Location Owings Mills, MD Baltimore based dealer seeks experienced Customer Service Representative. The position requires at least 2 years dealer experience. The ideal candidate will be a team player, deadline oriented and work well with an aggressive, busy team. Must have excellent customer relation skills. CORE experience a strong plus, but will train on...

  • Customer Service Representative

    3 weeks ago

    Glen Burnie, United States The Petting Zoo Plush Company Full time

    **Job Qualifications - Customer Service Representative National Group Sales** **High School Diploma - Business School or College a Plus** **Customer Service Responsibilities**: - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right...

  • Bilingual Customer Service Representative

    1 month ago

    Highland Mills, United States Ethan Allen Workforce Solutions Full time

    Job DescriptionJob DescriptionJob Title: Customer Service Representative (Temporary to Permanent)Location: Highland Mills, NYWork Schedule: Monday to Friday, 8:00 am - 5:00 pmPay Range: $18-$20 per hourBilingual Requirement: Fluent in Spanish (Required)Preferred Experience: Insurance IndustryAre you a customer-focused individual with excellent communication...

  • Bilingual Customer Service Representative

    4 weeks ago

    Highland Mills, United States Ethan Allen Workforce Solutions Full time

    Job DescriptionJob DescriptionJob Title: Customer Service Representative (Temporary to Permanent)Location: Highland Mills, NYWork Schedule: Monday to Friday, 8:00 am - 5:00 pmPay Range: $18-$20 per hourBilingual Requirement: Fluent in Spanish (Required)Preferred Experience: Insurance IndustryAre you a customer-focused individual with excellent communication...

  • Customer Service and Sales Representative

    5 days ago

    Owings Mills, United States Worldwide Enterprises Full time

    Job DescriptionJob DescriptionTake charge. Think fast. Move Forward.Worldwide Promotions has an immediate need for a Customer Service/Sales Representative who we can train to Management in our energetic office. Someone who has a background in Customer service, retail, marketing, sales, or hospitality along with demonstrated leadership would fit well. Our...

  • Customer Service Representative

    1 month ago

    Glen Burnie, United States Fibox Inc. Full time

    Job DescriptionJob DescriptionDescription:Fibox is a U.S. subsidiary of a Finnish family – owned company with a strong global footprint. We are one of the world’s leading companies in developing and manufacturing enclosures for demanding environmental conditions, with an extensive range including both standard and individually customized solutions. At...