Computer Support Technician

3 weeks ago


Kalamazoo, United States Western Michigan University Full time

**Position Details**:

- Posting Summary

**College**
- VP Student Affairs-DIV**Executive Area**
- VP Student Affairs**Department**
- DOSA-Information Services- Posting Detail Information

**Posting Number**
- S746P**Job Type**
- Full Time, Regular**Pay Type**
- Nonexempt/Hourly**Pay Grade**
- E**Campus Location**
- WMU-Kalamazoo - Main Campus**Salary Range**
- Pay is commensurate with qualifications and experience, combined with an excellent benefits package.**Number of Vacancies**

**General Summary**
- Provides support, installation, maintenance and repair for computer hardware and peripherals for assigned units.

**Major Duties**
- Coordinates, troubleshoots and performs basic repairs for hardware and peripherals issues.
- Assists end-users with instructional equipment in computer labs, classrooms and conference rooms.
- Assists with operational tasks, unit-specific systems and network-related duties.

**Minimum Qualifications**
- Associate’s degree or two years’ college coursework in a related field from an accredited institution.
- One year’s relevant experience.
- End user support experience.
- Strong interpersonal, written and verbal communication skills.
- Ability to work irregular shifts and extended hours, including evenings and weekends.

**Desired Qualifications**
- Relevant industry certification.

**Special Instructions to Applicants**
- Internal applicants should use the WMU - Internal Application.
- External applicant should use the WMU Application.

**Additional Position Information**

**Physical requirements and working conditions**
- Office or other indoor work with mínimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
- Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.



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