Global Process Lead, Commercial Shared Services

4 weeks ago

Kalamazoo, United States Stryker Corporation Full time

**Why join Stryker?**

**Who we want**:

- **_ Detail-oriented process improvers-_** Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.
- **_ Business-oriented evaluators-_** People who effectively interpret information to demonstrate the effects of business initiatives, regulation and industry trends for sales, management and leadership teams.
- **_ Collaborative partners
- _**People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.

**What you will do**:
As a Global Business Process Lead, you will partner with cross-divisional and business experts across the entire Commercial Shared Services space, focusing on stakeholders in Customer Solutions and Costa Rica Financial Shared Services in collaboration with the IT Business Partner organization to drive adoption and evolution of Stryker-wide business processes. You will also be responsible for the achievement of Global Process Governance organizational goals, objectives, and deliverables in the order to commissions area.
- Understand the process area in scope of the end-to-end (E2E) and collaborates with stakeholders to drive end-to-end solution adoption.
- Build and maintain strong relationships with local business process experts within Stryker divisions, functions, shared services (Centers Of Excellence), and geographies
- Supports corporate-wide transformation projects within respective process areas, including impact analysis and change management
- Drives alignment, acceptance, and adoption of enterprise-wide solutions within respective process area as well as up/down-stream process areas
- Coordinate involvement of local business process area leads and power users in key enhancement/project activities and work with them to understand the business process steps and data flows in support of successful implementation and adoption by their business
- Proactively identify opportunities for process improvements
- Assists stakeholders to build consistent and robust business cases for changes and measures business results as needed
- Ensures appropriate changes to BPMs (business process maps) and training materials for enhancements and changes within their respective process area
- Ensure protection of the global template integrity across process areas in partnership with other Business Process Owners (BPOs), Global Process Leads (GPLs), and Global Process Governance Owners (GPGOs)
- Assess new functionality impact, communicate, and coordinate any activities needed by businesses already using the global template
- Partner with the IT Business Partner Organization to prioritize enhancements across the Accelerate Commercial Template

**What you need**:

- 10+ years of experience across relevant process areas
- Global mindset
- 4+ years' experience in a process or people leadership role(s)
- Broad experience across related forecast to plan and procure to pay areas to consider upstream and downstream impacts and implications
- Experience in ERP order management processes highly preferred
- Broad knowledge and experience across Commercial/Order to Cash/Sales Operations/Flex Finance
- ‘Player-manager’ type resource that can manage resources, track status as well as complete deliverables.
- Leader that collaborates effectively across functions has strong influence skills, process orientation, and is able to build consensus and drive change.
- Exhibits acute business acumen and understanding of organizational issues and challenges
- $126,500****:

- $279,500 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

**About Stryker**:
**Our benefits**:

- 12 paid holidays annually
- Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
- Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

**About Stryker**

**Know someone at Stryker?**

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

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