Services Project Manager

Job Family:

Software

Req ID:

518150

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster With the resources of a large company, and the energy of a software start-up, we have fun together while creating an elite software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.

Siemens Digital Industries Software is seeking a guide and initiative‑taking individual for a position as a Services Project Manager within our America’s GCO PMO organization. As a PMO you will lead large projects with numerous project delivery teams, assisting our customers in realizing the value of Digital Thread solutions. You will establish and communicate clear project priorities and activities to ensure effective project management. This role serves as the primary point of contact to align the customer, partners, and Siemens delivery teams.

About the job: As part of a Professional Services team, you will collaborate efficiently with Consultants, Architects, Project Managers, Product Development, and other internal & external interfaces to ensure that the customer succeeds in their objectives, acting as the key point of contact for the project aligning Sales, Presales, Engagement Management, Services Management and the customer for the project.

You will lead services projects consisting of related services projects or lead multiple unrelated services projects driving customers value realization and business outcomes.

You will implement, lead and handle the setup of the project through delivery of the new capabilities and realization of the project(s) within the defined targeted outcomes, such as budget, schedule, scope and quality, while ensuring customer satisfaction.

This position requires excellent social skills, leadership skills, process improvement skills, and organizational and finance competence.

Responsibilities:

Drive Value Realization

Work with Sales Account Manager and Engagement Management to understand the Value identification and planning processes

Within the constraints of the contract, understand the anticipated value the project should bring the customer

Align the project schedule with solution releases and value realization plan

Communicate the value of the project and its context within a program

Work with Sales, Services Management and Program Manager, if any, to drive Customers to realize value from Digital Enterprise Solutions

Identify and create additional opportunities out of the ongoing project and feed those to the Program- and/or Engagement Management

Drive the project team and Customer to implement a solution that allows the customer to realize the value

Collaborate with the customer to ensure agreed KPI’s are traced and met

Initiate and Execute a Program Structure and Governance Model

Work with Sales, Services Management and any Program Manager to initiate, review and agree to a project governance model with the customer

Implement the project governance model in close partnership with the customer

Define and agree with the project roles and responsibilities with the customer

Together with Sales Account Manager, conduct partner management through systematic identification, analysis and planning actions to negotiate with and influence partners

Work with Sales, Services Management and Program Manager, if any, to setup all required processes in alignment with all partners including appropriate communication on all levels

Lead the Project throughout the Project life cycle employing Siemens Delivery Framework

Review the contract and derive actions concerning risks, opportunities and contractual obligations

Proactively supervise the project’s overall progress, resolve issues and initiate corrective and preventive action as appropriate

Lead customer requirements and project scope to achieve project objectives

Perform project risk management including planning, identification, analysis, response planning and controlling

Lead and resolve issues with all vital internal and external partners

Implement project change management process

Lead the project schedule to ensure on-time