Director of Ambulatory Services

ABOUT THE JOB

MU Health Care is seeking an accomplished Director of Ambulatory Services to provide strategic and operational leadership for the Department of Family & Community Medicine, one of the largest and most comprehensive primary care networks in the region. This leader will oversee operations across 11 clinic locations, approximately 271 FTEs, and more than 230,000 annual patient visits while partnering closely with physician leadership, faculty, residents, fellows, and health system stakeholders to advance access, quality, patient experience, and financial performance. As an integral leader within Missouri's premier academic health system, this role will help shape the future of primary care delivery while supporting the clinical, educational, and research missions of the University of Missouri School of Medicine.

Top candidates will bring proven ambulatory operations leadership experience within an academic health system or academic medical center environment. Experience outside an academic healthcare setting is unlikely to provide the breadth of exposure necessary for success in this role. Successful candidates will demonstrate a track record of leading large, multi-site ambulatory networks; partnering effectively with faculty physicians, clinical leaders, and executive stakeholders; and navigating the unique complexities of faculty practice operations, graduate medical education, and academic healthcare. The ideal candidate is a visible, relationship-driven leader with strong financial and operational acumen who has successfully improved access, patient experience, workforce engagement, and practice performance while leading organizations through growth, change, and increasing complexity. This is an exceptional opportunity for a proven academic ambulatory leader to influence the future of primary care delivery across a growing and highly respected academic health system.

Shift

Exempt Employee - Standard Day Shift

Work Arrangement

On Site - Columbia, Missouri

Department

Ambulatory Administration

Compensation

• Base Pay Range: $133,945.00 - $218,511.00 per year, based on experience

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8%and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more
• See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION

• Oversees daily business operations of ambulatory clinics, including scheduling, registration, billing, and front-end processes to ensure efficient and effective workflows.
• Leads financial planning and management activities for clinic operations, including budgeting, expense control, and revenue optimization.
• Implements process improvement initiatives to enhance patient access, reduce wait times, and streamline administrative functions.
• Collaborates with clinic managers, medical leadership, and support departments to ensure alignment between operational activities and patient care objectives.
• Develops and monitors key performance indicators to evaluate operational efficiency, staff productivity, and service quality.
• Ensures compliance with MU Health Care