Certified DME Specialist

About OSSWF Orthopedic Specialists of SW Florida has been a cornerstone of orthopedic care in the Fort Myers area for over 24 years. Our practice boasts a team of 18 fellowship-trained orthopedic surgeons specializing in various subspecialities. We are committed to excellence and continued growth, offering comprehensive services including onsite Physical Therapy/Occupational Therapy, MRI, and digital X-ray. We prioritize patient care and strive for the highest standards of service.

About OSSWF Orthopedic Specialists of SW Florida has been a cornerstone of orthopedic care in the Fort Myers area for over 24 years. Our practice boasts a team of 18 fellowship-trained orthopedic surgeons specializing in various subspecialities. We are committed to excellence and continued growth, offering comprehensive services including onsite Physical Therapy/Occupational Therapy, MRI, and digital X-ray. We prioritize patient care and strive for the highest standards of service. Orthopedic Specialists of SW Florida’s state-of-the-art, 60,000 square-foot facility incorporates the latest in leading-edge technology in order to provide optimal care for patients who have bone, joint, muscle and spine problems. Our office includes a full Physical Therapy and Occupational/Hand Therapy division, which work in close coordination with our physicians to provide non-operative, preoperative, post-operative and preventive care

Job Summary

The Certified DME Specialist (CDME) / Medical Assistant provides clinical support to the orthopedic care team, with primary responsibility for the fitting, application, adjustment, and education of patients regarding Durable Medical Equipment (DME), orthopedic braces, splints, and related devices. This position also performs Medical Assistant duties, including patient intake, documentation, room preparation, and assisting physicians with patient care. The ideal candidate will have experience working with orthopedic patients and demonstrate strong clinical, organizational, communication, and patient-service skills.

Essential Functions

Durable Medical Equipment (DME)

• Fit, measure, size, and adjust Durable Medical Equipment (DME) and orthopedic devices in accordance with physician orders and patient needs.
• Apply, adjust, and remove orthopedic braces, splints, supports, and other devices as directed.
• Assist with orthopedic casting and splinting procedures.
• Educate patients and caregivers on the proper use, application, care, and maintenance of DME and orthopedic devices.
• Verify that DME is appropriately fitted and that patients understand instructions prior to leaving the office.
• Maintain accurate documentation related to DME dispensed, patient education, and equipment usage.
• Maintain organized DME inventory and assist with monitoring equipment and supply levels.

Medical Assistant Responsibilities

• Admit and room patients in a timely and professional manner.
• Obtain and document vital signs, medical history, medications, chief complaint, and reason for visit.
• Ensure medical records contain appropriate and complete documentation, including medications, progress notes, laboratory results, and other relevant clinical information.
• Prepare patients for examination and treatment by the physician.
• Prepare examination rooms and ensure necessary equipment and supplies are available.
• Order examinations, tests, or other services as directed by the physician.
• Maintain accurate and timely documentation in the electronic medical record.
• Perform other clinical duties within the scope of training, certification, and applicable regulations.

Core Competencies

• Demonstrates and promotes the organization’s Standards of Excellence through courteous, respectful, and cooperative behavior toward patients, visitors, volunteers, peers, physicians, and other members of the healthcare team.
• Provides a high level of customer service and maintains a professional demeanor in all interactions.
• Maintains a clean, neat, organized, and safe work environment.
• Demonstrates the ability to organize and prioritize responsibilities effectively during periods of high workload to support efficient patient care.
• Maintains strict confidentiality and complies with HIPAA and applicable privacy requirements.
• Performs quality work accurately and within established deadlines, wit