Entry-Level Help Desk Technician – Fast IT Support
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Abacus Solutions Group in Honolulu, HI is seeking a customer-focused help desk professional to support software, hardware, and network operations. You will respond to requests, work to resolve issues quickly, and document actions in the ticketing system.
You will handle escalated issues, sometimes using remote tools, and strive for First Contact Resolution while keeping clients informed of steps and timelines. Strong time management is essential.
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