Facilitator II
5 days ago
Phoenix, AZ, United States
Spectrum
Full-time
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Facilitator IIReady to guide and empower learners through engaging sessions across various formats? At Spectrum, we're seeking an experienced Facilitator II to deliver impactful classroom, virtual, and team-based training. With your expertise, you'll help participants build vital skills and drive meaningful results across the business. Join us to shape learning experiences that leave a lasting mark.
ResponsibilitiesHow You'll Make an ImpactFacilitate classroom instruction, virtual training, team meetings and hands-on labs to develop participants' skillsManage learning environments by tracking attendance, addressing behaviors and documenting performanceComplete all administrative duties including class preparation, schedule administration and participant record maintenanceFollow facilitator guides to lead learners through activities, discussions and debriefs while providing actionable feedbackTroubleshoot technical issues and maintain learning labs to ensure current equipment and configurationsCoach learner's one-on-one to identify strengths and opportunities for improvement within roles, processes or systemsAssist the curriculum development team as a Subject Matter Expert and participate in committees, task forces and team meetingsWorking ConditionsOffice environmentQualificationsWhat You'll Bring to SpectrumRequired QualificationsEducationBachelor's degree or equivalent combination of training and work experienceExperience3+ years of training delivery experience at the professional level or equivalent3+ years of experience in the functional area or business unitSkillsAbility to read, write, speak and understand EnglishCritical thinking and analytical skillsEffective prioritization and organizational abilitiesClear and straightforward oral and written communication skillsAbility to communicate with all levels of management and company personnelProfessional demeanor when dealing with the publicProficient use of Microsoft Office applications including Word, Excel, PowerPoint and OutlookSolid understanding of different learning approachesDemonstrated presentation skills for both individuals and groups, in-person and onlineAdvanced skills relevant to the functional area or business unitPerferred
experience:
3+ years of experience actively serving in a dedicated Facilitator role, with facilitation as a primary responsibility of the current positionCurrent experience facilitating training for inbound sales teams, including new hire, upskill, and sales performance programs
ResponsibilitiesHow You'll Make an ImpactFacilitate classroom instruction, virtual training, team meetings and hands-on labs to develop participants' skillsManage learning environments by tracking attendance, addressing behaviors and documenting performanceComplete all administrative duties including class preparation, schedule administration and participant record maintenanceFollow facilitator guides to lead learners through activities, discussions and debriefs while providing actionable feedbackTroubleshoot technical issues and maintain learning labs to ensure current equipment and configurationsCoach learner's one-on-one to identify strengths and opportunities for improvement within roles, processes or systemsAssist the curriculum development team as a Subject Matter Expert and participate in committees, task forces and team meetingsWorking ConditionsOffice environmentQualificationsWhat You'll Bring to SpectrumRequired QualificationsEducationBachelor's degree or equivalent combination of training and work experienceExperience3+ years of training delivery experience at the professional level or equivalent3+ years of experience in the functional area or business unitSkillsAbility to read, write, speak and understand EnglishCritical thinking and analytical skillsEffective prioritization and organizational abilitiesClear and straightforward oral and written communication skillsAbility to communicate with all levels of management and company personnelProfessional demeanor when dealing with the publicProficient use of Microsoft Office applications including Word, Excel, PowerPoint and OutlookSolid understanding of different learning approachesDemonstrated presentation skills for both individuals and groups, in-person and onlineAdvanced skills relevant to the functional area or business unitPerferred
experience:
3+ years of experience actively serving in a dedicated Facilitator role, with facilitation as a primary responsibility of the current positionCurrent experience facilitating training for inbound sales teams, including new hire, upskill, and sales performance programs