Operations Analyst

9 hours ago

New York, NY, United States Virtual Vocations Inc Full-time
Joining a dynamic operations team, the full-time Operations Analyst will manage compliance operations, analyze account activity using AI tools, and suggest process improvements while working remotely across Canada and the United States. Key responsibilities

Review account activity and make informed decisions using AI-assisted analysis to investigate payment approval requests and flag anomalies Identify suspicious activity and implement regulatory requirements while utilizing AI tools to surface anomalies Collaborate cross-functionally to balance compliance with user experience and suggest process improvements for efficiency and risk reduction

Required qualifications

At least 2 years of experience in an operational, compliance, or related role Familiarity with AI tools and a willingness to experiment for productivity enhancement Strong analytical skills with the ability to identify patterns in complex data Ability to communicate clearly and collaborate effectively across teams Ownership mindset with a focus on continuous improvement and user impact