Retail Strategy

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Pay Grade: 16

Reports To: VP, Strategic Programming

Other Forms of Compensation: Bonus Potential

Morrison Healthcare,a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

Morrison Healthcare is seeking a Retail Strategy & Optimization Manager to support our Marketing team and drive performance across our retail foodservice portfolio. This role focuses on developing, optimizing, and scaling retail strategies that improve the consumer experience, enhance operational efficiency, and deliver measurable financial results in healthcare environments.

This position partners closely with Marketing, Operations, Finance, Culinary, and Field Leadership to ensure retail concepts, promotions, pricing, and programs are strategically aligned and consistently executed.

Key Responsibilities

• Support Marketing leadership in developing and executing retail strategies aligned with brand and growth objectives
• Analyze retail performance data including sales, margin, traffic, promotions, and product mix
• Identify trends, gaps, and opportunities to optimize retail performance
• Lead optimization initiatives related to retail concepts, menus, pricing, merchandising, and promotions
• Support the development and rollout of retail programs, tools, and best practices
• Collaborate with Operations to ensure strategies are practical, scalable, and executable
• Measure program effectiveness and provide insights and recommendations to stakeholders
• Support change management and consistent adoption of retail strategies across accounts
• Stay current on retail, consumer, and foodservice trends, especially in healthcare settings

Qualifications

• Bachelor’s degree in Marketing, Business, Hospitality, Finance, or related field
• 5+ years of experience in retail strategy, marketing analytics, category management, or multi-unit foodservice
• Strong analytical skills with the ability to translate data into actionable insights
• Experience partnering with marketing teams on strategy and execution
• Ability to manage multiple initiatives in a fast-paced, matrixed environment
• Strong communication and presentation skills
• Proficiency with Excel and PowerPoint; POS data experience preferred

Preferred Experience

• Healthcare, hospitality, or retail foodservice experience
• Background in performance optimization or program management
• Experience supporting field teams and national brand execution
• Must be open to heavy travel
• Must live in the midwest or southeast part of the US
• Compass Group marketing experience is preferred.

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Morrison Healthcare is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associat