Dynamics 365 Technology Manager

2 days ago

New York, NY, United States Anveta Full-time
Dynamics 365 Contact Center Manager

Work site: Chicago, US (Remote) Contract Person is expected to drive a large program as a Tech PM with below skills: Contact Center Program Experience Large CCaaS contact Center implementation experience is required involving IVR, CTI, Chat, Integration Experience of deployment of Dynamics 365 in complex environment and global multi-geo rollout. Understand of key Dynamics 365 requirement and capability, and ability to identify risk with the program Good interfacing skills with third-party like Microsoft and other vendors. Experience with Avaya, Genesys or related legacy CTI platform is nice to have