Senior Call Center Supervisor

7 days ago

MD United States, MD Kennedy Services Full-time

Kennedy Services in Baltimore, MD is seeking a Call Center Supervisor to manage a department within a major center. The role focuses on day-to-day operations, production levels, and building a strong team of customer service representatives.

Responsibilities include training, goal setting, monitoring performance, hiring and promotions, analyzing call patterns, and ensuring excellent client relations. Supervisory experience is required.

#J-18808-Ljbffr