Remote Lead Business Systems Engineer

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are

immediately

at risk.

We are the global leader in

xOT

cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand

what is

at stake

. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place. About the Role

:

In Revenue Operations, our mission is to give the go-to-market organization systems it can trust — fast to use, accurate by default, and built to scale ahead of the business. The Business Systems team owns the platforms that carry a deal from first touch to booked order.

We’re looking for a Lead Business Systems Engineer to build in that lead-to-order stack: marketing automation, sales engagement, CRM, quoting and deal management, contracting and e-signature, and the handoff into ERP and billing. You won’t own the target architecture — you’ll know it cold and build inside it. That means designing and shipping complex applications and solutions on Salesforce and connected platforms, standing up integrations that hold under load, and taking on the technical debt that slows everyone else down. This is a hands-on role: your week ends with something in production, not a diagram.

Responsibilities

:

Know our

lead-to-order

architecture better than anyone

— data models, integration patterns, automation, and security model — and

build within it rather than around i

t

Design and build complex applications and solutions on Salesforce and connected platforms — declarative automation, Apex and Lightning components where

warranted

, and supporting data models

Take on our most critical technical debt: untangle brittle automation,

consolidate

redundant objects and fields, and replace workarounds with designs the next engineer can maintain

Serve as technical lead on the build for

cross-functional systems projects

— requirements,

testing, and

cutover

—

including platform migrations and new tool rollouts

Build

and

maintain

the integrations and APIs that move data between marketing, sales, contracting, and finance systems — and keep them observable, tested, and documented

Build to our governance and security standards: environment strategy, release management, and

logical data segmentation (role-based access, field-level security, routing) for regulated and federal business

Partner with Sales, Marketing, Finance, Legal, Customer Experience, and IT Security to t

urn

process requirements into

working solutions

— and

flag

when a request solves today’s problem at tomorrow’s expense

Build with AI capabilities inside

GTM workflows — agents, CRM-connected assistants, and automation — with the validation discipline to make their outputs decision-ready

Act as a senior technical resource for the Business Systems team — hands-on troubleshooting,

code

and

config review

, and raising the bar on documentation

and change management

Qualifications

:

8+ years

building business systems or GTM platforms, with deep hands-on work in

a lead-to-order or quote-to-cash stack

Deep Salesforce

build

expertise

— Sales Cloud

;

Apex

,

Lightning components,

CPQ, and

Platform Developer

certifications a plus

Hands-on development

as your primary

skill

: declarative automation, Apex or equivalent, REST/SOAP APIs, and integration platforms or middleware

Working fluency across the adjacent stack: marketing automation, sales engagement, CLM/e-signature, and ERP integration patterns

A track record

of

shipping complex solutions and remediating serious technical debt in a live production org

Security-minded

build habits

: role-based access, field-level security, and data segmentation for regulated environments; federal or public-sector exposure a plus

Communication range — you can

explain a design tradeoff