DMIS Site Manager
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尖端寬頻無線通訊的領導者 邀請您加入共創無限的啟碁。 工作內容說明
Role and Responsibilities
- Take overall responsibility for daily IT operations and service availability at the manufacturing site.
- Ensure stable and reliable operation of IT infrastructure, network, servers, endpoints, communication systems, and business applications.
- Monitor system performance and availability, proactively identify potential issues, and take corrective actions before they impact business operations.
- Establish and maintain standard IT operation procedures, maintenance schedules, monitoring mechanisms, and escalation processes.
- Ensure critical IT services are properly supported during production operations and applications, including ERP, MES (SFCS), WMS, QMS, production reporting, and related systems
- Implement and enforce corporate IT security policies and standards at the manufacturing site
- Lead and manage the site MIS/IT operations team and ensure adequate daily IT support coverage.
Skills and Qualifications:
- Proven experience in IT infrastructure, network, endpoint, system/application support, and IT service management.
- Experience supporting manufacturing operations and production-critical IT systems is highly preferred.
- Familiarity with ERP/MES/WMS/QMS or other manufacturing applications is an advantage.
- Experience in IT service management, including Incident Management, Problem Management, Change Management, and Service Request Management.
- Experience managing IT vendors, service providers, and outsourced support.
- 6.Strong communication and coordination skills, with the ability to work effectively with both technical and non-technical users.
- 7. 5+ years of experience in IT/MIS manager/operation, preferably within a manufacturing or factory environment
- Education Bachelor's or master's degree in information, Computer Science, or a related field preferred.
Primary Working Location: Texas, United States
Number of openings: 3
教育程度 大學 - Information Engineering, Computer Science or related science and engineering
工作經驗 語言 技能
- Architectural Leadership
- IT 服務管理 (ITSM)
- IT 資產管理 (ITAM)
- Service Improvement Planning
- 事件應變管理
- 可用性管理
- 問題管理
- 業務流程管理 (BPM)
- 資源管理
- 資訊安全管理系統 (ISMS)
- 資訊技術基礎建設方法集 (ITIL)
啓碁科技創立於1996年，專精於通訊產品的設計、研發與製造，提供RF天線設計、軟硬體設計、機構設計、系統整合、介面開發、產品測試與認證等完整的技術支援。全球總部位於台灣新竹科學園區，在美國、英國、德國、日本、中國與越南等地均設有服務或製造據點，提供全方位解決方案與在地服務支援。
為滿足客戶多元技術整合產品之需求，啓碁提供涵蓋短/中/長全距離通訊技術服務，跨足消費性、企業級、工規與車用解決方案，並在5G邊緣端基礎設施、衛星寬頻、衛星廣播、企業網通、Wi-Fi設備、車用連網和智慧家庭等領域深耕多年。並憑藉其在天線/RF設計和系統整合的專業能力，成為網通設備品牌商、tier-1電信業者、車廠和車用電子產品公司的重要供應商。
啓碁以｢崇本務實、團隊合作、以客為尊、創造價值｣ 作為核心價值，長期深耕下來，奠定了優質的企業文化基礎。
我們擁有完善的人才培育體系，透過人才數位轉型、員工學習與發展、人才招募薪酬策略及友善工作環境等面向的結合，創造員工在此工作的美好體驗。除此之外，亦持續推動富有｢成長、共好｣ 精神的「學習型組織」，在這邊，你將能擁有豐沛的資源，提升跨界專業力，擁抱學習與成長，為職涯開展出無限的可能性！
身處於這個萬物互聯、網網相連的時代，啓碁的願景是: ｢成為卓越的無線通訊與通訊網路技術整合的領先者｣，竭誠歡迎你成為我們的夥伴，共同為環境、社會與人類，創造更正向的連結、互動與發展，一起為社會永續的真善美努力！
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