Re-Entry Specialist

6 hours ago

Phoenix, AZ, United States New Freedom Behavioral Health Full-time
Join New Freedom – Where Second Chances Become Bright Futures

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Criteria Assessment

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Criteria Assessment - Re-Entry Specialist

About Us

At

New Freedom , we don’t just believe in second chances—we help people thrive because of them. We are a mission-driven, high-performance organization committed to strengthening communities and empowering justice-involved and formerly incarcerated individuals to successfully rebuild their lives. As a

Re-Entry Specialist , you’ll help members overcome barriers, connect with essential resources, and build the stability, confidence, and independence needed for successful community reintegration.

We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference— this is where you belong .

Why You’ll Love Working Here

We take care of the people who take care of others. At New Freedom, you’ll enjoy:

Competitive pay

and

strong benefits package $0 medical plan option

+ employer-supported coverage 401(k)

with match Generous paid time off Free

meals, snacks, drinks, gym access A

mission that matters —and a team that works hard to deliver on it About the Role

The

Re-Entry Specialist

provides case management, advocacy, resource coordination, and transition support to New Freedom members. Working closely with members and multidisciplinary treatment teams, this position helps identify needs, develop individualized plans, coordinate services, and reduce barriers related to housing, healthcare, benefits, transportation, employment, education, and financial stability.

This role is ideal for someone who :

Is passionate about recovery, reentry, and empowering others Enjoys connecting people with meaningful resources and opportunities Builds trusting relationships while maintaining professional boundaries Thrives in a collaborative, fast-paced service environment Is organized, compassionate, resourceful, and committed to follow-through What You’ll Be Responsible For

Developing and monitoring individualized service and transition plans Coordinating housing, healthcare, benefits, transportation, employment, education, and community resources Helping members navigate referrals, applications, appointments, and eligibility processes Supporting recovery, self-sufficiency, and successful community reintegration Collaborating with treatment teams and community providers to address member needs and barriers Maintaining timely, accurate, and compliant case management documentation Supporting approved appointments, community visits, and transportation activities when assigned What Success Looks Like

Members are connected with appropriate services and community resources Individualized goals and transition plans reflect each member’s needs and strengths Barriers to housing, employment, healthcare, benefits, and transportation are addressed proactively Members strengthen their independence, self-advocacy, and community support networks Documentation, follow-up, and referrals are completed accurately and on time Strong collaboration supports continuity of care and positive reentry outcomes What We’re Looking For

High school diploma or GED (Associate or bachelor’s degree in Social Work, Behavioral Health, Psychology, Human Services, Criminal Justice, Public Health, or a related field preferred) Must be 21 years of age or older Behavioral Health Technician designation based on qualifying education and/or experience Experience in case management, care coordination, social services, behavioral health, recovery support, reentry services, or human services (Two or more years of relevant case management, care coordination, reentry, recovery, or behavioral health experience preferred) Knowledge of community resources, individualized planning, service coordination, documentation, and member advocacy Strong communication, organization, time management, and problem-solving skills Ability to manage multiple members, referrals, deadlines, and follow-up responsibilities Ability to maintain confidentiality and appropriate professional boundaries Proficiency with Microsoft Office, Electronic Health Records, case management systems, and related technology (Experience using KIPU or a comparable Electronic Health Record or case management system preferred) Case management training, certification, or demonstrated experience preferred Relevant lived experience with recovery, reentry, behavioral health services, or justice-system involvement and Peer and Recovery Support Specialist certification preferred Experience serving justice-involved individuals or populations faci