Operations Supervisor

Operations SupervisorAre you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?Do you have a proven ability to supervise processes as well as activities and tasks?Do you have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?Do you have a proven record to motivate, engage, coach, and communicate with team members?Do you have a demonstrated ability to drive process improvement and lead change?Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.
The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc. workforce and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.
Schedule: Wednesday
- Saturday / Hours: 6:00PM
- 6:00AMExperience: Transportation background preferred but not required, demonstrated leadership skills, strong communicator, goal oriented, detail oriented. Supporting class A drivers.

Salary:
In this role, Operations Supervisors will be bonus eligible based on their performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance. In addition to your base salary, you will receive a bi-weekly shift differential of $205.00 because you are working a third shift ($5330.00 annually).

Benefits:
Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit penske.jobs/benefits/Major

Responsibilities:
Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectivesEstablish and sustain that performance standards are communicated that are specific and measurableInterview hourly associates and provide recommendations for hireMonitor attendance, productivity, and other performance standards and provide coaching and counseling to associatesMotivate and engage associates by focusing on team accomplishments and recognitionSupervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure controlConduct team meetingsEvaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate trainingProvide relief coverage for operational duties when associates utilize time-off or are absent from the shiftHave a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolutionComplete all necessary records and reports in a timely and accurate fashionEnsure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
Understand the relationship between decision-making and profitabilityClosely manage associates'

working hours
and activities to minimize overtime and to meet or exceed productivity targetsEnsure day-to-day management and associate activities are aligned with the location safety strategyProvide associates with communication, training, feedback, and direction to ensure safe performanceEnsure compliance with all applicable regulatory agencies and company policies and proceduresConduct safety observationsUnderstand the location-specific customer goals & objectives and work to meet and exceed these expectations dailyEnsure the customer knows that we are committed to helping them meet their objectivesDetermine areas that could benefit from Continuous Improvement effortsProperly plan work assignments to ensure effective use of fleet equipmentWork with hourly associates to ensure they understand safe and efficient operation of equipmentWork with vendors to ensure equipment is maintainedWork with Penske Truck Leasing to ensure schedule of preventative maintenance is completeOther projects and tasks as assigned by supervisorJob

Qualifications:
Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
Must have ability to work efficiently and independently with strong time management and organizational skillsStrong written/oral communica