Manager, GPO Delivery and Optimization

What you will be doing:

The Manager Delivery and Optimization owns GPO contract delivery for an assigned portfolio of member accounts — from activation through renewal. This is an execution role: build the plan, run it, and drive it to a result. The Manager Delivery and Optimization leverages data and Premier's technology to tell a clear story about value, manages contract performance to ensure members actually realize it, and operates as a self-starter who figures out how to solve problems without being told how.

What you will be doing:

The Manager Delivery and Optimization owns GPO contract delivery for an assigned portfolio of member accounts — from activation through renewal. This is an execution role: build the plan, run it, and drive it to a result. The Manager Delivery and Optimization leverages data and Premier's technology to tell a clear story about value, manages contract performance to ensure members actually realize it, and operates as a self-starter who figures out how to solve problems without being told how.

Key Responsibilities

Delivery Execution and Value Creation – 50%

• Leads execution of the account workplan and manages assigned programs independently once scoped
• Owns the GPO portfolio lifecycle: tier activation and timing, renewals/expirations, distributor contract audits, roster accuracy, and admin fee revenue accuracy
• Coordinates cross-functionally with GPO contracting, portfolio SMEs, and analytics teams to remove blockers and keep delivery on track
• Owns the account's project plan, timeline, and RACI; escalates and resolves issues before they become problems
• Executes contract activations, amendments, and renewals directly with distributors and suppliers; drives category adoption conversations to a decision
• Manages contract performance across the account's category portfolio, ensuring optimal utilization and value realization
• Leverages data analysis — through Premier's technology, AI, and Power BI tools and partnerships with Premier's analytics teams — to synthesize findings into recommendations that drive measurable value
• Employs analytical storytelling to translate data into a clear, member-facing narrative that drives action
• Develops the account's annual growth forecast and contributes to the business review process, in partnership with their manager or COE Coach
• Executes toward KPIs and targets set by SCO/GPO Ops leadership — contract growth, penetration, and member savings/value
• Aligns with internal partners — Rx, Food, and Portfolio Advisors — on execution of the account's category strategy
• Assures a regular cadence of complete member data submissions (PO, invoice, AP, capital plans, and other required data types) to support accurate analytics and GPO growth/penetration tracking
• Leverages contract analytics from the MVE and other Premier analytics resources to help members model contracting scenarios — costs, behaviors, market share, and lower-cost alternatives

Supply Chain Relationship Management – 35%

• Provides day-to-day guidance to member stakeholders as a trusted advisor
• Builds a working understanding of each member's goals (savings targets, budget gaps, new service line launches), current capabilities, and pressure points — and shapes engagement around what that specific member needs, not a generic playbook
• Acts as the account's GPO quarterback when no other dedicated GPO team resources are assigned to the account, coordinating all GPO-related activity on the member's behalf
• Responsible for aligning supply chain and pharmacy goals between the member and Premier, and proactively driving activities toward the accomplishment of those goals

Member Resolution – 15%

• Operates as a self-starter; applies critical thinking to solve ambiguous problems and unblock execution without waiting to be told how

Required Qualifications

Work Experience:

Years of Applicable Experience - 5 or more years

Education:

High School Diploma or GED (Required)

Preferred Qualifications

Skills:

• Strong project management and organizational skills; able to run multiple workstreams without dropping detail
• Self-starter with strong critical thinking and problem-solving ability
• Proficiency in Excel and PowerPoint; experience with Salesforce and analytics platforms (Power BI, AI-enabled tools)
• Ability to work autonomously and manage competing priorities

Experience:

• 5+ years in account management, category management, sourcing/contracting, or healthcare supply chain
• Proven ability to analyze data and communicate insights clearly to member stakeholders
• Working knowledge of GPO contract lifecycle management and performance optimiz