Business Analyst, Cisco Partner Incentive

The preferred location for this position is North Carolina, operating under a hybrid work model, though we are open to flexible, US-based hybrid arrangements for the right candidate.

Meet the Team

The Partner Incentive Team drives business capabilities, engagement and enablement for Cisco Partners across planning, rules definition, rebate calculation and reporting. Our team integrates expertise in CRM architecture, data governance, partner/distribution compensation, and AI-driven automation. We focus on delivering value for Cisco’s partners and distributors with speed and excellence. Using Agile and hybrid methodologies, we support transformational initiatives and optimize the business (OTB) to ensure our partners’ automation requirements are met with precision.

Your Impact

You will act as a bridge between strategic business outcomes and complex data, drive operational excellence, and build strong relationships with business and IT partners to advance shared strategic goals. You will be responsible for:

• Process & Data Analysis: Assist business functions by modeling internal processes, rules, and data flows to develop solid value cases for critical initiatives.
• Data Intelligence: Generate complex reports and analyses from cross-functional sources to substantiate business decisions and provide actionable recommendations.
• Trend Synthesis: Identify patterns within datasets, pinpoint key drivers (product, sentiment, segment, etc.), and communicate synthesized results to partners.
• Requirements Definition: Partner with Business Stakeholders and SMEs to translate business problems into clear use cases and requirements.
• Operational Optimization: Identify and implement opportunities for process improvement through rigorous analysis of business drivers and current practices.
• Cross-Functional Alignment: Foster alignment between product teams and leadership, ensuring multi-functional needs are understood, communicated, and addressed.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Data Science/Engineering, Information Technology, or a related field (or equivalent practical experience), plus 5+ years of professional experience in Business/IT Consulting, Data Management, or Business/Functional Analytics.
• Demonstrated experience analyzing, delivering, or optimizing workflows across at least two core business capability domains (e.g., Order Management, Incentive Compensation, Sales Performance Management, Distribution Compensation, or Business Reporting).
• Hands-on experience applying business operations disciplines, including end-to-end process and data mapping, business problem decomposition, process improvement, change management, and risk identification.
• Practical experience delivering projects within Agile frameworks (e.g., Scrum, Kanban, SAFe), including user story creation, backlog prioritization, or sprint execution.
• Proven experience conducting quantitative data analysis, data interrogation/elicitation, and defining functional requirements in collaboration with cross-functional business and IT partners.

Preferred Qualifications

• Experience in enterprise business process design and governance, with fluency in multiple technology domains (network/infrastructure, data, applications/middleware).

• Professional certification or hands-on experience with enterprise SPM or incentive compensation tools (e.g., Varicent, Xactly, Anaplan, CallidusCloud, or Salesforce).

• In-depth expertise in data analysis, including usage of reporting tools (e.g., Business Objects) and advanced Excel features.

• Proven track record of driving organizational change, managing multi-project portfolios, and successfully executing complex business transformations across diverse cross-functional teams.

• Practical experience exploring and implementing AI tools, automated workflows, or intelligent productivity practices to streamline business operations.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen o