Project Manager

United Concordia Dental Job Description :

Due to Department of Defense (DOD) contract requirements, the incumbent who fills this position must be a US citizen, and must also pass a background check**

The Project Manager is accountable for the disciplined planning, coordination, execution, monitoring, and closure of complex initiatives. The role converts approved business objectives into an actionable delivery structure and leads cross-functional teams toward agreed scope, schedule, cost, quality, readiness, and outcome commitments.

The Project Manager partners with the project sponsor, business owner, Program Manager, Business Analysts, technology partners, operational leaders, vendors, and subject-matter experts. The role establishes and maintains the integrated project plan, facilitates productive working and governance forums, manages risks, issues, assumptions, dependencies, decisions, and changes, and provides transparent evidence of delivery health.

Within the PMO operating model, the Project Manager owns initiative‑level execution. The Program Manager provides the broader portfolio context, governance connection, dependency visibility, coaching, and escalation support. The Project Manager is expected to lead proactively, surface difficult information early, frame recommended actions, and maintain momentum without substituting administration for leadership.

Project Definition, Planning, and Initiation

• Establish a clear, realistic, and controlled foundation for delivery.
• Develop and maintain fit-for-purpose project charters, integrated plans, schedules, milestone maps, resource needs, and delivery assumptions.
• Identify internal and external dependencies and incorporate them into planning, sequencing, and commitments.
• Align the delivery approach and level of control to initiative complexity, risk, regulatory exposure, and business need.

Execution and Integrated Delivery Management

• Lead day-to-day delivery with structure, urgency, and accountability.
• Coordinate cross-functional execution across business, technology, operations, clinical, regulatory, finance, data, vendors, and other delivery partners as applicable.
• Facilitate working sessions and project meetings with clear purpose, agendas, decisions, owners, due dates, and follow-through.
• Track progress against approved scope, schedule, cost, quality, readiness, and delivery commitments.
• Maintain delivery momentum by resolving routine barriers, reinforcing accountability, and escalating constraints that cannot be resolved within the project team.
• Validate that deliverables meet documented requirements and acceptance criteria before milestones or phase transitions are considered complete.
• Coordinate implementation, stabilization, transition-to-operations, and project closure activities.

RAID, Dependencies, and Decision Management

• Identify, document, assess, and actively manage project risks, issues, assumptions, and dependencies in a current RAID log.
• Define owners, mitigation or resolution actions, target dates, contingency plans, and escalation thresholds.
• Manage interdependencies with other initiatives, teams, vendors, platforms, and operational commitments.
• Escalate material risks, issues, dependencies, and decision needs early, with clear context, impact, options, and a recommended course of action.
• Distinguish facts, assumptions, emerging concerns, and confirmed impacts in project reporting and discussions.

Scope, Schedule, Financial, and Change Control

• Establish and maintain approved baselines for scope, schedule, milestones, cost, and quality as applicable.
• Assess proposed changes for impact to outcomes, benefits, resources, dependencies, readiness, timing, cost, and risk.
• Ensure material changes follow the appropriate review and approval path before commitments are revised.
• Communicate approved changes and update project evidence, forecasts, and stakeholder expectations promptly.
• Monitor project financial health and partner with accountable leaders to address variances, funding concerns, or vendor impacts.
• Provide accurate, decision-useful information at the project, domain, and portfolio levels.
• Produce concise and timely status reporting that reflects actual delivery health, accomplishments, upcoming milestones, risks, issues, dependencies, decisions, changes, and support needed.
• Participate in domain or portfolio governance when project impact, escalation, or a leadership decision requires it.
• Maintain project artifacts as current working controls rather than static documents created only for compliance.
• Adhere to applicable project lifecycle, governance, audit, documentation, and records-management requirements.
• Connect technical or project