GLOBAL TRAINING MANAGER

Overview

Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to team standards of conduct.

The Global Training Manager directly oversees the training team and ensures the successful implementation of training programs and processes. Effectively communicates with all levels of Management as well as clients regarding plans, adherence to guidelines established and escalates issues accordingly.

It is important to maintain a high level of professionalism and responsibility when interacting with internal and external customers, team members and Managers. Safety must be at the forefront of all planning and decision making.

Candidates must reside in Los Angeles, San Francisco, or Phoenix.

Pay Rate

• Los Angeles: $99,840 - $111,280
• San Francisco: $112,320 - $135,200
• Phoenix: $89,440 - $101,920

Key Responsibilities

• Directly support startup, launch and auditing of training programs within the US and partner countries
• Develop bespoke training plans and pathways for local operational needs and constraints
• Travel to new locations to lead training start-up, and collaborate with local experts on content updates and creation
• Responsible for training quality, and implementation in new markets
• Lead certification of new Defensive Driving programs
• Lead a dispersed team of travelers to ensure supply plan is met
• Build training trackers, ensure tracking of training pathways, report training progress to internal and external stakeholders
• Onboard and train new hire staff at all levels and role types
• Audit country performance and processes; identify gaps and support counties to define corrective actions to completion, track issues resolutions
• Standardize processes, reporting, and operating rhythms between international markets and the U.S.
• Oversee AVTS job functions to support business training needs
• Conduct AVTS reviews to ensure steady growth
• Verify methods and metrics aimed at team development and growth
• Participate hiring process for training leadership roles
• Oversee training activities within assigned training programs
• Basic knowledge of unassigned training programs
• Frequent communication with training and operations Managers for planning purposes
• Oversee the development and maintenance of strategic training plans and rosters
• Review and advise on training plans based on communicated forecast
• Communication of training plans to the customer and the impacted team(s)
• Drive adherence to the training plan TAS committed to by working with the different POCs
• Ensure maintenance of the Training Rosters
• Verification of training needs and insurance of updated training plans
• Communication training plans with WaymoU team
• Oversee Transdev training events
• Verification of booking of needed training facilities
• Verify required vehicles are available and reserved
• Verification of Instructional team SOP and training compliance
• All other duties as assigned

Required Education And Experience

• 3+ years Management experience
• 3+ years training experience
• Must be at least 21 years old;
• High school diploma or equivalency required
• BS/BA degree required, or 4 years of relevant job experience
• Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs); and
• Proficiency with using a touchscreen smartphone (Android preferred by not required).
• Previous Public Safety, Emergency and or traffic management experience highly preferred

Required Knowledge Skills And Abilities (KSAs)

• Must have good attention to detail and be able to quickly and concisely describe their thoughts;
• Capable of responding quickly and simultaneously to multiple scenarios;
• Adapt quickly to new and developing technology;
• Cross-functional verbal and written communication and issue escalation;
• Must be able to multitask multiple technologies, including communications devices and vehicle status systems
• Must be able to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and ability to travel up to internationally 70% of the time;
• Excellent written and verbal communication skills;
• Must be self-motivated and demonstrate good judgment, in fast-paced, high stress environments; and
• Leadership skills to supervise classes with large groups of people.

Physical Requirements

• Occasional standing, walking, and sitting.
• Long periods of sitting.
• Use hands to finger; handle or feel; and talk or hear; climb stairs and/or ladd