Senior Manager- Platform Engineering/DevOps

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Senior Manager, Platform Engineering / DevOps

Who Are You

You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands‑on engineering expertise, team leadership, and execution rigor.

You excel in driving outcomes in complex, multi‑stakeholder environments, guiding teams to deliver secure, scalable, and high‑quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams.

You demonstrate:

• A strong ownership mindset with accountability for delivery and outcomes

• Ability to translate business needs into actionable engineering roadmaps

• Solid expertise in cloud‑native platforms, DevOps practices, and SRE principles

• Capability to lead teams and influence without requiring extensive tenure

Role Responsibilities

Development & Enforcement

• Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones

• Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability)

• Establish and enforce engineering standards, best practices, and ADR compliance

• Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA)

Collaboration & Expertise

• Partner with client stakeholders and cross‑functional teams (security, networking, applications)

• Provide clear status reporting, risk identification, and mitigation strategies

• Coordinate dependencies across teams and delivery streams

• Act as a technical and delivery point of contact for platform‑related discussions

Analysis & Configuration

• Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking)

• Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions)

• Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency)

• Identify risks, capacity constraints, and improvement opportunities

Operational Support

• Lead incident response and escalation management, including post‑mortems

• Ensure availability of runbooks, documentation, and operational procedures

• Support SRE practices and production readiness models

• Maintain platform reliability and operational stability

Mentorship & Training

• Lead a team of engineers (FTEs + contractors)

• Provide guidance, mentorship, and performance direction

• Support knowledge sharing and onboarding for contractor teams

• Promote a culture of continuous improvement and accountability

Innovation and Research

• Identify opportunities for automation and platform optimization

• Support integration of AI‑driven operations and intelligent tooling

• Evaluate tools related to cloud security posture and DevOps efficiency

• Encourage adoption of modern platform engineering practices

Strategic Planning

• Drive sprint planning, backlog prioritization, and Agile execution

• Manage resource allocation and contractor utilization

• Track SOW deliverables, milestones, and dependencies

• Provide regular reporting on progress, risks, and capacityGA

** Candidate can wok remote anywhere in the US**

Required Qualifications

• 7+ years of experience in DevOps, platform engineering, or SRE

• 4+ years of experience in team leadership, management, or technical lead roles, leading mid‑sized teams (5 to 10 engineers)

• 3+ years of experience with the following technical foundations:

• Google Cloud Platform (GCP) (GKE, IAM, networking, monitoring)

• Kubernetes and container‑based systems

• CI/CD pipelines and GitOps workflows

• Infrastructure as Code (Terraform, KCC, Kustomize)

• 4+ years of experience with:

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