Lead Ophthalmic Technician

Lead Ophthalmic TechnicianPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?Department: OphthalmologyLocations Penn Presbyterian Medical Center
- 51 N 39th StreetHours: Fulltime, Monday-Friday, OnsiteThe Lead Ophthalmic Technician provides the resource management skills for the Department of Ophthalmology and reports to the Supervisor of the Ophthalmic Technicians. Responsibilities include, but are not limited to: ordering supplies, assisting with new hire orientation to the departmental location, instrumentation troubleshooting, and liaising between physicians, administration, vendors, and technicians. The Lead Ophthalmic Technician supports management of room assignments for physician clinics and technician schedules in response to the operational needs of the department. In addition to the management of resources for the clinical division of the practice, the lead technician also: initiates daily huddles with work groups, monitors patient flow, provides collaboration between work groups, provides employee training and instruction, engages in troubleshooting and problem solving, performs regulatory compliance inspections, delegates tasks, handles incident reporting, and operates with multicultural sensitivity.
The Lead Ophthalmic Technician assists and works under the direct supervision of the Ophthalmologist. The responsibilities require performing a preliminary examination on all patients, which include, but are not limited to, a complete medical and ocular history, visual acuity, lensometry, refractometry, applanation tonometry (intraocular pressures), ocular motility, pupil dilation, pachymetry, color vision, lensometry, cover tests, motility tests, stereopsis tests, external examination, pupil evaluation, slit lamp biomicroscopy, and vital signs. If required, Technicians also assist the physician within office procedures and the completion of consents and surgical forms, and other duties as needed. The Lead Ophthalmic Technician exhibits UPHS organizational behavioral competencies which reflect its mission and are embedded in the professional practice competency domains.

Responsibilities:
New hire training and orientation.
Initiate daily huddles to ensure regulatory compliance on a daily basis.
Perform preliminary examinations.
Complete medical and ocular history on all patients Complete chief complaint and allergies on all patients.
Complete health screening questions including falls, abuse, depression screening.
Document all medications on all patients.
Administer eye medications according to protocol.
Perform Humphrey Visual Field testing, IOL biometry calculations, topography, OCT, and additional testing as needed.
Assist in work up of patients before, during, and after the following, (but not limited to) Argon, Diode, Yag, and SLT laser.
Prepare patient and assist with minor in office surgical procedures involving ocular injections, botox injections, chalazions, Temporal Artery Biopsies, oculoplastics procedures, and suture removal procedures, if applicable.
Completion of surgical, all procedures, and pre-cert insurance forms when required.
Perform Universal Protocol on all patients receiving procedures.
Collaborate with pharmacies to ensure patient Rx’s are filled.
Train other Technicians as assigned by manager.
This position may require you to work at any of our Ophthalmology practice locations per operational needs.
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
Other duties as assigned to support the unit, department, entity, and health system organization.
Credentials:High School Diploma/GED AND 3+ years ophthalmology experience (Required)OR Associate’s Degree and 2+ years ophthalmology experience (Preferred)OR Formal Ophthalmic Technician Program and 2+ Education and certification will be considered in lieu of experienceLicensure:COA required unless COT achievedCOT, Certified Ophthalmic Tech required within 18 months of hire. Employees hired prior to September 2023 will not be required to fulfill this certification qualificationCOMT, Certified Ophthalmic Medical Technologist (Preferred)BLS/CPR as a Healthcare Provider as per The American Heart Association (Required)Skills and Abilities:Effectively engages in the process of teamwork, cooperation, coordination and collaboration preferredAbility to effectively and safely utilize all equipment preferredAbility to follow all required protocols preferredAbility to multi-task preferredAbility to respond to emergency situation