Hardware & Desktop Support Team Lead

1 month ago

Washington, DC, United States HCLTech Full-time

HCLTech is seeking a CMS Team Lead to manage a group delivering Computer Maintenance Services at a client site in Washington, DC. You will act as the SPOC for client needs and escalations, providing hands-on desktop support and mentoring team members to resolve issues efficiently.

You will oversee imaging, asset tracking, and incident handling while coordinating with desktop support to meet SLAs. Strong communication, leadership, and problem-solving skills are essential.

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