Program Manager

3 days ago

Cleveland, OH, United States Kelly Services Full-time

Kelly is hiring for a Program Manager for a 12-month contract role at Cleveland OH 44102 with our prestigious client.

Job Title: Program Manager

Primary Location: Cleveland OH 44102

12-month contract - On-site role

Monday – Friday - 7:30 AM - 4:00 PM

Pay rate: $62.50/hr

Responsibilities:

  • Lead and manage complex programs from initiation through completion.

  • Develop program roadmaps, timelines, budgets, and resource plans.

  • Coordinate cross-functional teams including operations, product, engineering, marketing, finance, and external partners.

  • Monitor program performance, identify risks, and implement mitigation strategies.

  • Facilitate stakeholder meetings, status updates, and executive reporting.

  • Ensure projects are delivered on time, within scope, and within budget.

  • Establish and improve program management processes, tools, and best practices.

  • Track KPIs, metrics, and outcomes to measure program success.

  • Manage dependencies across projects and align priorities with organizational goals.

  • Support change management and communication efforts during program rollouts.

Qualifications:

  • Bachelor’s degree in Business, Management, Engineering, or related field.

  • 3–8+ years of experience in program management, project management, or operations leadership.

  • Proven experience leading cross-functional initiatives in a fast-paced environment.

  • Strong organizational and analytical skills.

  • Excellent written and verbal communication abilities.

  • Proficiency with project management tools such as Jira, Asana, Monday.com, Smartsheet, or Microsoft Project.

  • Experience with Agile, Scrum, or Waterfall methodologies preferred.

  • PMP, PgMP, Scrum Master, or related certifications are a plus.

  • Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
  • As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
  • In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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