Python-AI_ML-GenAI- Senior Engineer
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Location : Phoenix, AZ
FULLTIME ONLY
Job Description
Must Have Technical/Functional Skills • Proficiency with distributed/multi-tier systems and application development, including excellent programming skills in languages such as Java, Python • Hands-on experience with Spring Boot, Micro-services, Kafka, Relational and/or NoSQL databases. • Experience in conversational interfaces, chatbots, machine learning, deep learning, and data analytics. • Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline. • Experience with automated release management using Maven, Salt, Git, Jenkins • Good understanding of web technologies (HTTP, Apache) and familiarity with Unix/Linux • Good understanding of data structures, algorithms, and design patterns • Great written communication and documentation abilities • Looks proactively beyond the obvious for continuous improvement opportunities. • Knowledge & experience of Contact center ecosystem/Genesys Framework and Architecture, familiarity with the Genesys ecosystem would be preferrable. • Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential. • Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.
Roles & Responsibilities • Design and implement AI/ML solutions from POC to production • Translate business requirements into scalable AI architectures • Own model lifecycle: training, deployment, monitoring, retraining • Deploy models into production with CI/CD pipelines • Monitor model performance, drift, latency, and cost • Ensure reliability, scalability, and security of AI systems • Mentor junior AI/ML engineers and review code/designs • Lead technical discussions and architecture reviews • Provide guidance on best practices and standards • Work closely with Product Owners, Architects, and Program Managers • Present technical solutions to business and customer stakeholders • Support proposal development and technical estimations • Ensure AI solutions meet enterprise governance, security, and compliance standards
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