Shift Coordinator
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- Marin Country Mart New Shop OpeningSalary Range $20.00 Hourly Category RetailDescriptionJoin the team that scoops magicNow hiring: Shift Coordinators – Salt and StrawAt Salt & Straw, we believe in making it count—every shift, every scoop, and every guest interaction.
We're hiring Shift Coordinators in a fast-paced hospitality environment to support daily shop operations, assist team members during shifts, and create great guest experiences.
This role includes customer service, supporting team workflows, providing coaching and feedback, and ensuring smooth day-to-day operations in a retail food service setting.
If you enjoy working with people, thrive in hospitality or retail environments, and care about creating great guest experiences, we'd love to meet you.
What you'll do
Shift coordinators will coordinate daily shop operations to ensure a smooth and welcoming guest experienceGuide scoopers throughout the shift, managing task assignments, breaks, and team supportDeliver exceptional customer service and thoughtfully resolve guest concernsSupport shop operations by scooping, waffling, hosting, operating the register, cleaning, and jumping in wherever neededCoordinate opening, closing, and daily operational tasks to maintain shop standardsCoach and support team members through real-time feedback and trainingHelp maintain product quality, food safety, cleanliness, and workplace safety standardsAssist with inventory counts, supply management, cash handling, and daily documentationEnsure third-party delivery orders are prepared accurately and meet quality standardsFoster a positive, inclusive work environment where team members feel supported and valuedLearn and share flavor stories to help guests discover their next favorite scoopPartner with shop leadership to uphold operational standards and support team developmentQualificationsYou're a great fit if you:Are 18+ years oldAre available to work evenings, weekends, and holidaysCan work at least 3 shifts per week, including 2 closing shiftsHave a high school diploma or GEDBring 6+ months of food service, restaurant, retail, coffee, or hospitality experience (1+ year preferred)Enjoy coaching, motivating, and supporting othersHave strong communication skills and a passion for customer serviceThrive in fast-paced, team-oriented environmentsAre excited to grow your leadership skills and take on greater responsibilityAre comfortable discussing flavors, offering samples, and creating memorable guest experiencesImportant notes:Food allergy warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.
Equal employment opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.
E-Verify participation: We participate in E-Verify to confirm work authorization.
Our values:Create the UnbelievableShow Up GenerouslyAct with Thoughtful CuriosityShare Human KindnessMake It CountThese values guide everything we do—from the way we scoop, to how we show up for our guests, teammates, and communities.
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