Director of Operations

Small Cheval, a part ofHogsalt , is looking for a Full Time Multi-Unit Director of Operations for Small Cheval (Salary negotiable + Quarterly target bonus) to join our team and oversee several of our quick-service locations

Seeking a energetic, resilient individual with experience overseeing muti-unit restaurants

We offer a full suite of benefits and perks , including medical, dental, vision, life, a 401(k), commuter benefits, dining rewards, and Paid Time Off

Main Responsibilities: (not limited to the following):

• Oversee the day-to-day operations of multiple Small Cheval locations ; this is a multi-unit position.
• Understand, analyze, and interpret the P&L and determine necessary actions to drive the successful operation of the stores.
• Support the Store Leaders in achieving the annual revenue and profitability goals by driving sales and profits in existing and new stores.
• Monitor all stores’ financial reports; works with store leadership to make necessary adjustments.
• Maintain and progress all areas of the Hogsalt food culture quality, consistency, executions, cleanliness and COG’s.
• Hold the team accountable for the cleanliness of all aspects of the store including FOH, BOH, and exterior areas.
• Oversee the store leaders to ensure they are operating at the highest level of day-to-day functions of the store and are responsible for the successful execution of all aspects of Small Cheval.
• Assist in new all new store openings by supporting the store leadership to set up an efficient workflow and
• Organization of the space:
  • Set pars and supporting store leadership to manage COG’s and labor
  • Assist in OS&E procurement for new store projects
  • Assist new store leaders as part of the opening team for successful new store openings
• Maintain flexibility with any service-related restaurant assistance in the current stores, as needed, if not actively in a new store opening.
• Oversee sourcing food products when Small Cheval specs are out-of-stock; maintain accurate order guides.
• Direct and approve any and all kitchen and operational layout designs.
• Review and approve any and all kitchen and operational equipment specifications.
• Review and approve any and all custom fabrication drawings for kitchen equipment.
• Review and approve any and all quotes for kitchen equipment.
• Review and sign off on kitchen and bar installations.
• Work with the Facilities & Maintenance team to coordinate ongoing repairs for all Small Cheval locations.
• Review daily store leadership logs and coach leadership on problem solving and employee performance.
• Must maintain the quality and consistency of all aspects of the service, culinary and beverage.
• Ensure service, culture and leadership standards are met.
• Support the other Director of Operations during PTO or extenuating circumstances.
• Work closely with the Executive Team supporting and assisting day to day as well as in brand growth.

Qualifications:

• 2-4 years of experience in a General Manager role within a quick-service environment.
• 2-4 years of experience in a multi-unit hospitality environment.
• Previous experience in a kitchen environment with Back-of-House duties (comfortably cooking, cleaning kitchen equipment, troubleshooting equipment etc.).
• Fast casual quick service experience is a PLUS.
• Bachelor's degree in business/hospitality or equivalent experience in hospitality.
• Communicate any issues or concerns to the Executive Operations Director for Small Cheval.
• Embody and represent the Hogsalt Service and Food Philosophy.
• Lead by example and professionalism at all times and in all areas of Hogsalt and its affiliates.
• Maintain a positive and harmonious work environment.
• Mentor, coach, and guide all staff on Hogsalt brand of service and hospitality.

Small Cheval, a part ofHogsalt , is looking for a Full Time Multi-Unit Director of Operations for Small Cheval (Salary negotiable + Quarterly target bonus) to join our team and oversee several of our quick-service locations

Seeking a energetic, resilient individual with experience overseeing muti-unit restaurants

We offer a full suite of benefits and perks , including medical, dental, vision, life, a 401(k), commuter benefits, dining rewards, and Paid Time Off

Main Responsibilities: (not limited to the following):

• Oversee the day-to-day operations of multiple Small Cheval locations ; this is a multi-unit position.
• Understand, analyze, and interpret the P&L and determine necessary actions to drive the successful operation of the stores.
• Support the Store Leaders in achieving the annual revenue and profita