Information Technology Intern
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IT Technician Intern
Classification: Part Time, Unpaid
Program/Department: Information Technology
Immediate Supervisor: Director of Information Technology
Position Summary: Support Agency's information technology needs by developing, installing, and maintaining, networking and telecommunication hardware and programs; providing technical support to users. Provide technical support to users by receiving instructions from supervisor or designee; providing information, guidance and assistance in the use of software and equipment; working closely with IT team members to troubleshoot and coordinate positive resolution of concerns.
Qualifications:
Minimum Education, Training & Experience: High school diploma or equivalent
3 years acceptable combination related experience, training and education
Experience working with Windows O/S; Windows application
Valid drivers license, acceptable driving report and dependable transportation
Preferred Education, Training & Experience: Associates degree in computer science or related field
Essential Skills and Abilities:
Ability to read, interpret and apply technical publications, manuals and other documents
Ability to troubleshoot and positively resolve an array of hardware, software, and application problems
Ability to effectively interpret and articulate technical information to non-technical users
Ability to effectively interpret new software applications and apply knowledge from one application to another
Ability to provide effective formal and informal technical instruction and demonstration
Promote a value-based team environment by establishing and maintaining a positive working relationship with all levels of staff
An equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or protected veteran status, and will not be discriminated against on the basis of disability.
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