solutions architect

7 hours ago

Philadelphia, PA, United States Cloud Software Group, Inc Full-time

About This Team: include 2-3 lines about your team and what they do within the organization and company.

Job Description
/Responsibilities:
1. Own the technical strategy and technical win for strategic and complex Net New opportunities across the Americas and International markets. 2. Partner with Account Executives and Sales leadership to develop technical opportunity strategies aligned to customer requirements and commercial objectives. 3. Lead comprehensive technical discovery across customer business objectives, regulatory requirements, data landscape, architecture, security, integrations, existing technologies, and desired outcomes. 4. Translate complex customer requirements into compelling end-to-end Arctera solution architectures spanning relevant products, capabilities, data sources, and integrations. 5. Position Arctera's broader platform capabilities and demonstrate how multiple solutions can work together to address customer business, compliance, governance, and data challenges. 6. Lead architecture workshops, solution-design sessions, technical deep dives, and executive-level technical discussions with prospective customers. 7. Establish the technical win criteria for opportunities and define the strategy required to achieve them. 8. Own the overall strategy for POCs, trials, demonstrations, and technical evaluations, working with Solutions Specialists on detailed execution. 9. Direct and orchestrate Solutions Specialists based on the product, domain, industry, and use-case expertise required for each opportunity. 10. Serve as a senior technical resource for complex competitive opportunities and develop strategies to differentiate Arctera technically. 11. Identify technical, architectural, security, integration, migration, and implementation risks early in the sales process and develop appropriate mitigation strategies. 12. Lead technical responses for strategic RFP/RFIs and complex customer evaluations. 13. Engage effectively with senior customer stakeholders across Technology, Architecture, Security, Compliance, Legal, Risk, Data, and business functions. 14. Support partner-led Net New opportunities by helping partners architect and position Arctera solutions appropriately. 15. Work with Product Management and Engineering to address strategic product questions and identify capability gaps affecting significant Net New opportunities. 16. Capture and communicate field intelligence regarding customer requirements, competitive technologies, emerging architectures, AI, regulatory trends, and market developments. 17. Develop global reference architectures, solution patterns, technical playbooks, POC frameworks, and best practices that can be reused across the pre-sales organization. 18. Provide technical leadership, mentoring, and enablement to Solutions Specialists and other customer-facing technical resources. 19. Ensure a structured technical handoff to ATS and the appropriate post-sales teams following contract execution. 20. Contribute directly to Net New ARR growth by improving technical win rates, accelerating opportunity progression, and enabling Arctera to pursue larger and more complex global opportunities. Required Experience/Skills: 1. 12+ years of enterprise technology experience, with significant experience in Solutions Architecture, Enterprise Architecture, Sales Engineering, Pre-Sales Consulting, or a comparable senior customer-facing technical role. 2. Proven experience supporting and technically leading complex global enterprise B2B SaaS sales cycles and Net New customer acquisition. 3. Demonstrated ability to architect complex, multi-product enterprise solutions rather than focusing exclusively on individual product capabilities. 4. Strong understanding of modern SaaS, cloud and hybrid architectures, including enterprise integrations, APIs, identity and access management, security, data architectures, and enterpri e application ecosystems. 5. Experience with Microsoft Azure, Microsoft 365, and enterprise data environments is highly desirable. 6. Strong understanding of enterprise data challenges, including information governance, archiving, eDiscovery, communications compliance/surveillance, data protection, investigations, and data management. 7. Working knowledge of Compliance, FinTech, RegTech, and regulated-industry requirements, with the ability to effectively engage Compliance, Legal, Risk, and Technology stakeholders. 8. Demonstrated ability to conduct executive and technical discovery and translate business requirements into scalable solution architectures. 9. Extensive experience designing and leading complex POCs, trials, technical evaluations, architecture workshops, and competitive engagements. 10. Strong competitive selling capabili