SkillBridge Data Center Operations Technician Internship
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Department of Defense (DoD) SkillBridge Internship
About Coresite:
CoreSite is a leading colocation data center company providing the space, power, cooling and connectivity that businesses rely on to operate and grow. Our data centers bring dozens of organizations together under one roof, supporting the technology and services that keep our world connected. Our people are at the heart of everything we do, bringing the expertise, ideas and commitment that power our business and help our customers succeed. With a culture built on collaboration, ownership, and operational excellence, CoreSite is a place to make an impact.
SkillBridge Data Center Technician Role:
The SkillBridge Data Center Technician assists in the operational integrity, security, and regulatory compliance of the data center. The technician will gain working knowledge of data center operations including telecommunications, mechanical, electrical, and fire life safety systems as well as data center operating procedures.
The technician will be responsible for day-to-day operations of the data center including facilities and telecommunication infrastructure.
The responsibilities are wide ranging and multi-disciplinary.
- Mechanical responsibilities will include working on chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, humidification systems, and central plant operations. Electrical responsibilities will include working on electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load including power circuit installations.
- Fire Life Safety responsibilities will include monitoring wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Telecommunications responsibilities will include cross connect installations, cabling infrastructure management, advanced remote hands support, and customer cage and cabinet build outs.
- Other responsibilities will include customer infrastructure build-outs (cage builds, overhead installations, rack and stack), cable termination and testing, maintenance work, monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems. These systems include, transformers, PLC's, generators, switchgear, UPS systems, STS', ATS' PDU's, chilled water systems, CRAC/CRAH, wet sprinkler systems and pre-action sprinkler, network equipment, transmission media, cabling infrastructure, security hardware, and CCTV.
- Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control.
- Completion of CoreSite's Data Center Operations Qualification Program.
- Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction as per Coresite guidelines.
- Manage systems to avoid unplanned, customer-impacting outages.
- Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.
- Work with contractors and consultants for all system expansions, corrections and upgrades.
- Work with the senior technicians to track and complete an aggressive preventive and predicative maintenance schedule.
- Assist with the database management of maintenance discrepancies and work with to resolve site issues based on agreed upon priorities.
- Trouble ticket and remote hands management.
- Fiber and Copper cabling terminations.
- Circuit path creation and verification.
- Coordinate and oversee power installations and upgrades.
- Complete work orders.
- Infrastructure projects including cage and cabinet build-outs, overhead installations, and rack and stack.
- Navigate and utilize a CMMS system.
- Use developed procedures to solve problems.
- Assist in asset and consumable inventory management.
- Tracking and trending operational characteristics.
- Tracking and proper labeling of all equipment per established procedures.
- Provide day-to-day exceptional customer service and support. Incident escalation, response, and follow-up report writing.
- Maintain and complete regular facility and security tours documenting and responding to found issues.
- Manage building service requests through resolution.
- Perform and complete work orders and customer service tickets in a timely manner.
- Provide applied mechanical and integrated cont
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