Digitalization Intern

4 weeks ago

Troutville, VA, United States Titan America Full-time
Digitalization Intern

The Digitalization Intern will support projects that improve how the cement plant collects, organizes, visualizes, and uses information. Working with Human Resources and cross-functional plant teams, the intern will help identify manual or inefficient processes, develop practical digital solutions, and document improvements that support safe, reliable, and efficient operations.

This internship offers hands-on exposure to a heavy industrial manufacturing environment and to the interaction among operational technology, business systems, data analytics, and continuous improvement.

Responsibilities
  • Partner with Operations, Maintenance, Process, Quality, Safety, Human Resources, and IT personnel to understand business needs and identify digitalization opportunities.
  • Assist with collecting, cleaning, validating, and organizing data from approved plant and business systems.
  • Develop or improve dashboards, reports, and visual management tools that make operational and workforce information easier to understand and use.
  • Support workflow automation and the digitization of forms, approvals, inspections, logs, checklists, and other recurring processes using company-approved platforms.
  • Map current processes, identify pain points, and recommend practical improvements based on user feedback and available data.
  • Test digital tools and enhancements, document results, track issues, and help coordinate user acceptance before implementation.
  • Create clear process documentation, user guides, training materials, data dictionaries, and standard work instructions.
  • Assist with employee demonstrations or training sessions and gather feedback to improve adoption and usability.
  • Maintain confidentiality, follow data governance and cybersecurity requirements, and use only authorized systems and information.
  • Present project findings, outcomes, and recommendations to plant leadership at the conclusion of the internship.

Potential Project Areas

  • Power BI dashboards and KPI reporting
  • Microsoft Power Apps, Power Automate, SharePoint, or Microsoft Forms solutions
  • Electronic inspections, maintenance records, training records, and document-control workflows
  • Data quality reviews and reporting standardization
  • Mobile-friendly tools for plant personnel
  • Digital work instructions and knowledge-management resources
Qualifications

Education and Experience

  • Currently pursuing an associate, bachelor's, or master's degree in Information Systems, Computer Science, Data Analytics, Business Analytics, Industrial Engineering, Manufacturing Engineering, Automation, or a related field.
  • Completion of coursework or project experience involving data analysis, application development, databases, process improvement, or business technology is preferred.
  • Prior internship, manufacturing, or industrial experience is helpful but not required.

Knowledge Skills and Abilities

  • Working knowledge of Microsoft 365 applications, particularly Excel; experience with Power BI, Power Apps, Power Automate, SharePoint, SQL, Python, or similar tools is preferred.
  • Ability to analyze information, recognize patterns, troubleshoot problems, and translate user needs into clear requirements.
  • Strong organizational, written, verbal, and presentation skills.
  • Ability to work independently while collaborating effectively with employees at multiple levels and across departments.
  • Curiosity about manufacturing processes and a willingness to learn in both office and active plant environments.
  • Strong attention to detail and commitment to accurate, secure, and responsible handling of information.

Work Environment and Physical Requirements

  • Work will be performed in both office and cement manufacturing environments and may involve exposure to noise, dust, heat, cold, uneven surfaces, stairs, and industrial equipment.
  • The intern must be able to safely access assigned plant areas and wear required personal protective equipment, which may include a hard hat, safety glasses, hearing protection, high-visibility clothing, gloves, and safety-toe footwear.
  • The intern must comply with all company safety rules, site-specific requirements, and applicable Mine Safety and Health Administration requirements and training.
  • The role may require sitting or standing for extended periods, walking through plant areas, climbing stairs, and occasionally lifting or carrying materials weighing up to 25 pounds.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Internship Learning Outcomes

  • Understand how digital tools and