Designer - Webex Calling Experiences & AI

2 weeks ago

San Jose, CA, United States Tata Consultancy Services Full-time
Job Title

Must Have Technical/Functional Skills Webex experience product design knowledge or any collab MS teams/Slack/Google/ Webex-Cisco 7+ years of product design, UX design, or equivalent experience designing complex digital products AI work flows and Product testing knowledge and Strong command of Figma Experience designing for enterprise SaaS, collaboration tools, communications platforms, admin tooling, or similarly complex product ecosystems Calling experience Strong collaboration skills with product management, engineering, research, and design partners Experience using AI tools to accelerate design exploration, prototyping, research synthesis, or workflow generation, paired with clear judgment about where human design thinking matters most Roles & Responsibilities Design end-to-end calling experiences across Webex desktop, web, mobile, and device surfaces Partner with product managers, engineers, architects, researchers, and other designers to define user flows, interaction models, and implementation-ready designs Proactively identify opportunities where user needs, product strategy, and platform capabilities intersect, then use design artifacts, prototypes, and storytelling to help the team align on direction Explore how AI-assisted and agentic workflows can improve real-time communication without adding friction or reducing user trust Create prototypes at the right level of fidelity, from quick workflow explorations to polished concepts for stakeholder alignment, usability testing, and engineering handoff Use Cisco's design system to produce consistent, scalable experiences while identifying gaps or new patterns needed for calling-specific use cases Validate design decisions through usability testing, heuristic review, customer feedback, and collaboration with UX research Document interaction behavior, accessibility considerations, edge cases, and design rationale for product teams Help align teams around a shared product direction through strong storytelling, systems thinking, and pragmatic design judgment Generic Managerial Skills, If any Experience with telecommunications, calling, meetings, messaging, contact center, or real-time communication products Salary Range $80,000
- $110,000 a year

Location San Jose, CA Function TECHNOLOGY Role Engineer Skills UX/UI Design | Telecom Networks
- Wireless Network