Training Lead
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Charlotte, NC | Greensboro, NC | Raleigh, NC
Duration: 6+ months CTH
Our client, a top-tier management consulting firm, is seeking a Training Lead for a top-tier Client.
This role will lead the bank-side training strategy and rollout for a 3-year finance transformation, partnering with Client (Systems Integrator) on a train-the-trainer approach. Client will support core training content, while the bank is responsible for enterprise rollout to impacted operations teams.
Responsibilities
- Define and execute the end-to-end training strategy and delivery plan aligned to the program roadmap and release schedule
- Partner with Client and workstream SMEs to coordinate the train-the-trainer model, ensuring trainers are enabled and rollout is consistent
- Lead training readiness planning: audience segmentation, training wave planning, scheduling, tracking, and completion reporting
- Coordinate training logistics and governance: session planning, materials distribution, communications alignment, attendance tracking, and feedback loops
- Ensure training materials and delivery support business readiness needs: job aids, quick reference guides, FAQs, and reinforcement plans
- Work with PMs and OCM Lead to integrate training with the broader change plan and deployment milestones
- Measure effectiveness (surveys, assessments where applicable) and drive continuous improvements to training delivery
- Bachelor's degree or equivalent experience
- 8-12+ years leading enterprise training for large transformations (systems/ERP implementations preferred)
- Proven experience executing training rollouts for large, distributed user groups, ideally within banking/financial services
- Strong coordination skills across vendors/SI, business SMEs, and operations stakeholders
- Excellent communication, documentation, and program management discipline
- Experience supporting finance transformation platforms such as SAP S/4HANA, OneStream, OFSAA (or similar)
- Prior train-the-trainer program leadership in a regulated/complex operating environment
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