Food and Beverage Supervisor

Food & Beverage Supervisor

Empower teams. Elevate experiences. Mirbeau Inn & Spa is seeking a polished and professional Food & Beverage Supervisor who understands the rhythm of hospitality and the impact of thoughtful leadership. This role supports our front-of-house dining team in delivering a refined, wellness-inspired culinary experience that reflects Mirbeau's commitment to genuine hospitality. Our ideal candidate is a detail-driven, reliable professional who thrives in high-standard environments and leads with composure and integrity. With a passion for creating memorable guest moments, the right individual fosters a supportive, high-performing team while ensuring seamless, elevated service.

Are you ready to lead where only the best of the best belong?

Come find your balance- and your future- with us.

Pay Rate: $23.00- $25.00

At Mirbeau, we've spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we're committed to creating a workplace where our people feel supported, respected and empowered to grow. That's why health, balance and well-being are core values in everything we do.

As a Food & Beverage Supervisor, you will oversee daily front-of-house operations with composed professionalism, ensuring every detail of service reflects Mirbeau's high standards of hospitality. This hands-on role is essential to maintaining the flow, operational efficiency, and refined atmosphere that defines our guests' elevated dining experiences. By leading with integrity and purpose, you'll inspire and support a team dedicated to delivering memorable, wellness-focused moments for every guest.

Job Responsibilities:

• Guest Experience & Service
  • Lead and supervise the front-of-house team to consistently exceed guest expectations
  • Ensure prompt, efficient, and elevated food and beverage service throughout all dining areas
  • Greet spa and restaurant guests warmly using Forbes and Mirbeau-approved service language
  • Maintain a thorough knowledge of current spa, dining, and room packages to support informed guest interactions
  • Promote positive guest relations; address complaints, concerns, and special requests with professionalism and urgency
  • Monitor guest flow, manage reservations, and optimize floor plans to enhance seating and service efficiency
  • Maintain deep knowledge of all menu offerings, including ingredients, preparation methods, and presentation standards
  • Safely manage allergy-related requests and ensure all team members follow appropriate protocols
  • Support event staff as needed to ensure seamless service across all guest experiences
• Team Leadership
  • Lead by example, fostering a culture of accountability, respect, and continuous improvement
  • Monitor staff appearance, demeanor, and professionalism to uphold Mirbeau's refined service standards
  • Coach and support staff regularly to enhance performance and uphold service consistency
  • Recognize strong performance and address concerns through timely, solutions-focused feedback
  • Collaborate with HR and leadership on disciplinary actions, ensuring consistency and fairness
  • Assist with hiring and onboarding of FOH team members when necessary
  • Cash out service staff at end of shifts, verifying sidework completion and proper close-out procedures
  • Assign and oversee FOH staff sidework to ensure shift and service preparedness, cleanliness and consistency in all service areas
  • Support staff with daily operational needs
• Operations & Administrative Duties
  • Oversee daily FOH operations to maintain smooth service flow and guest satisfaction
  • Maintain effective communication and coordination with kitchen and back-of-house teams
  • Collaborate with other departments to deliver seamless, resort-wide guest experiences
  • Manage and review reservations for the [dining venue]
  • Utilize the POS system for order entry, payment processing, corrections, voids, and end-of-day reporting
  • Maintain POS expertise, including the entry of new menu items and system updates
  • Organize, maintain, and ensure cleanliness of all FOH and service areas
  • Monitor and adjust staffing levels based on business needs and forecasted volume
  • Ensure proper sanitation and housekeeping throughout all F&B areas
  • Attend and participate in staff meetings, trainings, and events as required
  • Ensure proper handling and reporting of guest accidents and safety-related incidents
  • Recognize and manage potentially intoxicated, disruptive, or inappropriate guests with urgency and professionalism
  • Support additional front-of-house or cross-departmental duties as assigned

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