Genesys CX Developer

Primary Talent Partners has a new contract opening for a Genesys Cloud Developer with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension.Pay: $69.00 - $79.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized...

Role: Solution Architect — Contact Center & CX TechnologyLocation - Charlotte, NC, OnsiteExperience: 12+ Years  SummaryWe are looking for a hands-on Solution Architect to design and deliver enterprise omnichannel contact center platforms on a scale. You will own the transformation end to end — from discovery and business case, through CCaaS and...

Were seeking a SFCC Backend Developer who will be responsible for designing and implementing new and exciting features, while also maintaining and enhancing the existing implementations on our ecommerce websites. They will collaborate with various internal and external teams to enhance the overall efficiency and optimization of the infrastructure. PLEASE...

Role : Genesys Call Flow Developer Lead Location : Remote Job Type : Full Time Position Description: Client is seeking an experienced Genesys Cloud Developer Lead. The Genesys Cloud Developer Lead position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This...

Genesys Cloud Architect (Hybrid)Location: Charlotte, NCThe Information Systems Architect develops multiple types/categories of software architecture and operating systems for running end-user applications. Working under minimal supervision, this role develops complex architectural guidelines, specifications, and technical standards related to current and...

Senior Technical Analyst – Genesys & Intradiem Integration and SupportThe Information Systems Architect develops multiple types/categories of software architecture and operating systems for running end user applications. Working under minimal supervision, this job develops complex architectural guidelines, specifications and technical standards related to...

Position Summary Google Gemini Enterprise for CX Technical LeaderOur Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained...

Information Systems ArchitectThe Information Systems Architect develops multiple types/categories of software architecture and operating systems for running end user applications. Working under minimal supervision, this job develops complex architectural guidelines, specifications and technical standards related to current and future end user requests. This...

Job Title: Program Manager Customer Retention AI Agent (Google CCAI)Location: Charlotte NCW2 PositionNameAltitude ISDN IVRRole SummaryWe're looking for a seasoned Program Manager to lead the end-to-end delivery of a customer retention agent built on Google's Contact Center AI (CCAI) / Dialogflow CX platform. This is a cross-functional program spanning...