Job Developer, Refugee Resettlement

Job Developer

The Job Developer supports refugee employment success by building employer partnerships and connecting newly arrived refugees to job opportunities. This role leads employer outreach, job placement, resume development, interview preparation, and on-the-job support. Reporting to the Employment Program Manager, the Job Developer works closely with the Employment Team and Refugee Resettlement Department to promote workforce integration and economic self-sufficiency.

Responsibilities:

• Conduct outreach with employers by utilizing email, phone, and in person meetings, networking, etc.; should feel confident cold calling
• Explains to employers the benefits of hiring refugees/ immigrant groups and employment support services provided by the agency, and learns about and addresses the unique needs of each employer
• Provides program information to various businesses, chambers of commerce, and committees, and updates information as needed
• Provides culturally competent case management to ensure highest level of culturally appropriate service to diverse client population with end goal of employment placement
• Attends weekly staff meeting, participates in ongoing trainings and HIAS cohort meeting as assigned
• Creates marketing and educational materials from workshops to flyers to further coach refugee clients in preparation for their first roles
• Leads workshops to cohort of refugee clients, utilizing second language and coordinating interpretation as needed to ensure full participation and comprehension of workshop topic
• Acts as a collaborative team player with a can-do attitude, flexibility in a busy office environment, and possess quick critical thinking ability to identify creative solutions to complex challenges
• Uses specialized database software to complete data entry updates daily while updating physical files
• Other duties as assigned

Skills/Experience/Abilities That Are a Must-Have:

• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site.
• Experience with helping low-income or newcomer populations with employment needs strongly desired
• Ability to explain complex concepts in a clear, accessible, and culturally sensitive manner
• Proficiency in updating and maintaining multiple databases and physical files to track attendance and performance.
• Ability to work both independently and as part of a team
• Completion of all tasks with a high degree of accuracy and in a manner to meet deadline and compliance requirements
• Familiarity with refugee and immigrant populations, including an understanding of the challenges they face in employment and education
• Bilingual (Preferred but Not Required) – Fluency in a language commonly spoken by refugee communities (e.g., Arabic, Dari, Pashto, Spanish, Swahili, etc.) is a plus
• Comfortable using online teaching tools, databases, and Microsoft Office (Word, Excel, Outlook, etc.)

Skills/Abilities We'd Like You to Have :

• High school diploma or equivalent GED, or some college, bachelor's degree desirable

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee frequently is required to stand, walk, use hands and arms to finger a keyboard, handle papers and reach for the phone.
• The noise level is moderate, so concentration and good hearing are required.
• Ability to lift/push/pull 25 pounds

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Organization: Jewish Family Service of San Diego

Department: Refugee Resettlement

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Work Setting: Fully Onsite

Reports To: Employment Program Manager

Pay Range: $24.00-$25.00/hour

Total Compensation:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness D