Property Manager
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WC Smith has an exciting opportunity for an experienced Property Manager to oversee the day-to-day operations of Sheridan Station. The Property Manager is responsible for the overall operational and financial performance of the community while providing hands-on leadership to the on-site team. This position will focus on delivering a high level of resident satisfaction, maintaining strong property performance, and ensuring compliance with company policies and applicable affordable housing requirements. The ideal candidate will be an experienced property management professional with strong leadership, financial management, customer service, and LIHTC compliance experience.
The Property Manager will:
• Provide a high level of customer service and cultivate strong relationships with residents.
• Oversee the day-to-day operations and overall performance of the property.
• Manage the financial performance of the property, including maximizing income and monitoring expenses.
• Review resident ledgers and actively manage delinquencies.
• Verify billing details and resolve discrepancies as needed.
• Respond to and resolve resident concerns quickly and effectively.
• Lead, supervise, and support both office and maintenance team members.
• Partner closely with the maintenance team to ensure timely service and high resident satisfaction.
• Support resident retention efforts and help maintain a positive community environment.
• Maintain a flexible schedule as needed to accommodate property and resident needs.
• Ensure compliance with Federal Fair Housing laws, local regulations, company policies, and property-specific requirements.
• Comply with LIHTC policies and procedures established by the corporate Tax Credit Office.
• Determine LIHTC eligibility of applicants in accordance with applicable program guidelines.
• Process original, initial, interim, transfer, and annual resident certifications and recertifications.
• Maintain accurate and complete LIHTC files in accordance with program requirements and WC Smith standards.
• Train new management and leasing team members on applicable LIHTC requirements and compliance procedures.
• Conduct periodic training with site team members to support continued compliance.
• Assist with additional property management initiatives and responsibilities as needed.
A leading candidate has:
• Minimum of 5 years of Property Manager experience.
• Prior experience managing a Tax Credit/LIHTC property required.
• Tax Credit certification and recertification experience strongly preferred.
• Experience working with subsidized or other affordable housing programs is a plus.
• Strong financial management skills with general accounting knowledge.
• Demonstrated leadership and team management experience.
• Strong customer service and resident relations skills.
• Excellent problem-solving, communication, and analytical skills.
• Excellent organizational skills with strong attention to detail.
• Working knowledge of Federal Fair Housing laws and applicable local regulations.
• Yardi experience preferred.
• Advanced proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
• Professional demeanor and presentation.
Benefits for Full-Time Employees (Average of 30 or More Hours per Week):
• Comprehensive medical, dental, and vision insurance
• Health Advocate support services
• Flexible Spending Accounts (FSA)
• Company-paid life insurance and AD&D
• Company-paid short-term and long-term disability coverage
• 401(k) plan with company match
• Generous paid time off (PTO)
• Ten paid holidays annually
• Pre-tax commuter benefits
• Employee Assistance Program (EAP)
• Legal insurance options
• Free on-site parking
ABOUT WC SMITH
WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area. What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city's long-term vision for growth with our residents' vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we