Software Development Manager

We are seeking aSoftware Development ManagerThisposition focuses on softwaresolutions,weare dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.

Why this role matters

You will be working with Neo, a cloud-based Veterinary Practice Management Software, and one of IDEXX's wider veterinary offerings. Runninga veterinarypractice is complicated. The softwareshouldn'tbe. Neo is a brilliantly simple practice management software with the flexibility of the cloud. Pets andtech,it'sa winning combo Within IDEXX we are part of the IDEXX Veterinary Software portfolio.

In this Role

• Youlead a small, high-performing agile engineering team (typically 3 to 5 developers), owning team delivery, software quality, and overall team effectiveness.

• You manage and developengineers through regular 1:1s, clear performance expectations, candid feedback, career coaching, and performance reviews.

• You hire, onboard, andretaintop engineering talent while fostering an inclusive culture built onhigh standards, continuous learning, and collaboration.

• You drive resultsby translating product strategy into actionable delivery plans, defining milestones, removing obstacles, and ensuring successful execution against commitments.

• You partner closelywith Product Owners and Product Managers to prioritize work, evaluate tradeoffs, and deliver solutions that balance customer value, technical excellence, and delivery speed.

• Youremainhands-on technically, contributing to architecture discussions, code reviews, prototyping, and complex problem-solving across the web application stack.

• You lead technical decision-making, influencing architecture, system design, engineering standards, and technical direction across teams.

• You plan, document, and communicatetechnical initiatives, project status, risks, and key decisions to engineering, product, and leadership stakeholders.

• You collaboratewith DevOps and cross-functional engineering teams to build, release, andoperatehigh-quality software while continuously improving CI/CD processes using tools such as Jenkins and GitHub Actions.

• YouleverageAI-powered development toolsand coding assistants to improve engineering productivity, code quality, and solution design while promoting responsible and effective adoption across the team.

• You own the operational healthof your team's applications and services, leading efforts to resolve production incidents, deployment issues, build failures, and pipeline disruptions.

• You fostera culture of innovation, psychological safety, accountability, inclusion, and continuous improvement where engineers can do their best work.

What you need to succeed

• Peopleleadership experience - you have managed or led engineers (as a formal manager, team lead, or equivalent) and genuinely enjoy growing the people on your team.

• Drive, ownership, and a strong results orientation - you set clear goals, sequence work, and deliver on commitments without sacrificing quality.

• Excellent analytical, verbal, and written communication skills, including the ability to translate technical subject matter for non-technical audiences and to listen carefully across functions.

• Strong product partnership instincts - you collaborate closely with product owners, ask the right questions, and help shape outcomes rather than justexecuting ontickets.

• Solid hands-on technical background as a software engineer, with the ability to remain credible in design and code reviews and to contribute directly when needed.

• Strong full web application stack knowledge and a solid understanding of technologies from the database to the presentation tier.

• Experience with PHP, Node.js, and/or other object-oriented and procedural programming languages, AWS Platform, REST APIs, and data modeling.

• Experience designing system architectures and coordinating teams to design, code, test, and document significant system changes.

• Knowledge of relational databases and Structured Query Language (SQL), and experience with Object-Relational Mapping (ORM) frameworks.

• Familiarity with AI-powered coding assistants and agents (e.g